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About the Role
As a Libraries and Archives Apprentice, you will make a significant contribution to Westminster's ambition of developing the UK's most inclusive library service. You will provide inspirational spaces for community members to read, learn, and connect, acting as an ambassador for the service through various customer-facing duties.
Responsibilities
- Answering enquiries, offering information, and signposting to promote library facilities.
- Organizing and promoting an accessible service that encourages customers to develop skills in reading, learning, and connecting.
- Supporting customers in making informed choices about their health and wellbeing.
- Empowering customers to use self-service equipment, PCs, and other library resources.
- Organizing, promoting, and facilitating events for community connection.
- Developing an understanding of library operations, including health and safety, IT, and financial processes.
- Undertaking routine administrative tasks such as opening/closing the library, membership processing, stock management, timetabling, cash handling, and ordering supplies.
Requirements
- Enthusiastic reader and learner with a desire to share passion with library users.
- Well-developed knowledge and interest in literature, the arts, music, current affairs, and the wider world.
- Confident user of the internet, applications, platforms, computers, and other devices.
- Ability to demonstrate the use of technology to customers.
- Friendly and approachable demeanor.
- Excellent communication skills.
- Collaborative team worker.
- Ability to connect with creative partners, stakeholders, and diverse communities.
- Committed to taking responsibility for own learning and development.
- Level 2 qualifications in English and Maths (support offered if not yet achieved).
- Care Leavers seeking their first job will be automatically invited to interview if they meet essential criteria.
Skills
- Customer service
- Communication
- Teamwork
- IT proficiency
- Administrative tasks
- Event organization
Location
- Paddington and Pimlico Libraries, London, W2
Work Type
- Temporary
- Full-time
Experience Level
- Apprentice
Education Level
- Level 2 qualifications in English and Maths
Salary/Compensations
- £29,193 per annum
Benefits
- Support for learning and development
- Flexible working patterns
- Agile working
About the Company
- Westminster City Council's Children's Services is dedicated to encouraging individuals to be their best.
- The council is committed to supporting children and helping them grow in safe, vibrant communities, working collaboratively with families.
- Westminster is home to over 200,000 residents, 50,000 businesses, and employs three-quarters of a million people.
- The council prioritizes community involvement in decision-making to shape the city's future.
- Westminster City Council is an inclusive workplace and employer of choice, aiming for a workforce that represents the communities served.
- The council champions equality, diversity, inclusion, and wellbeing, fostering a sense of belonging and empowerment.
- Westminster City Council is a Disability Confident Employer, guaranteeing an interview for applicants with declared disabilities who meet essential criteria.
Equal Opportunity
- Westminster City Council is committed to being an inclusive workplace and employer of choice.
- Applications are encouraged from people from all backgrounds.
- The aim is to have a workforce that represents the communities served at all levels.
- Equality, diversity, inclusion, and wellbeing are championed.
- A workplace where everyone feels valued, has a sense of belonging, and is empowered to be their best is the goal.
- The Council is a Disability Confident Employer.
- Guaranteed interview for applicants with declared disabilities who meet essential criteria.