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About the Role
As a Barista at The Waldorf Hilton, London, you’re not just preparing and serving drinks – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Prepare coffee, tea, and specialty drinks according to standardized recipes and guest preferences.
- Learn the details of all menu items and specials so you can help guests and answer their questions with confidence
- Take food and beverage orders, enter them into the point-of-sale system, and complete orders promptly – attention to detail is key!
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Skills
- Guest interaction
- Beverage preparation
- Menu knowledge
- Order taking
- Point-of-sale system operation
- Compliance with health, safety, and sanitation regulations
- Alcohol awareness
Location
- London
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- £13.26 per hour plus service charge
Benefits
- Competitive pay
- Opportunities to grow your career with Hilton
- Discounted hotel stays through our Go Hilton travel programme
- Food and beverage discounts (50% off)
- Free meals on duty
- Generous holiday allowance (28 days including bank holidays, increasing with service)
- Employee Stock Purchase Programme (ESPP) with a 15% discount
- Pension scheme
- High street discounts through Perks at Work
- Mental health resources through our Care for All hub
- Free counselling and support through our Employee Assistance Programme (EAP)
- Crisis Concierge
- Career development opportunities through learning and development programmes
About the Company
- Hilton is a global leader in hospitality.
- We have welcomed more than 3 billion guests worldwide.
- Our founding vision is to fill the earth with the light and warmth of hospitality.
- We have an award-winning culture, recognized on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We are committed to providing the best stay for every guest and setting new standards for the future of travel.
- Hilton supports your career journey every step of the way.