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About the Role
Enterprises are in the middle of transformation. The technology decisions being made right now — across AI-forward vision and roadmap, marketing operations, data, connected CX, and platforms — will shape how they compete for years to come. We need a Client Technology Leader who can sit at the centre of that. Embedded within the client team, you will be the steward of technology and AI strategy decisions, and the person the client’s technology leadership trusts when it matters most. You will govern an integrated technology ecosystem — spanning Martech, Data, Cloud, Agentic, and proprietary platforms — across CX, Commerce, and CRM, and engineering transformation across both the CMO’s and CTO’s offices.
Responsibilities
- Act as primary technical advisor to the client’s CTO and VP-level stakeholders
- Own technical strategy and design authority across the engagement
- Work with SMEs from across the client and agency organisations to guide architecture across the content supply chain ecosystem
- Work with SMEs from across the client and agency organisations to guide data strategy, unifying first-party data to power real-time personalisation
- Work with SMEs from across the client and agency organisations to guide alignment of paid and owned audiences to drive channel performance
- Work with SMEs from across the client and agency organisations to guide integrated technology strategy spanning the connected ownership experience, dealer network integration, and lifecycle CRM from acquisition through retention
- Work with SMEs from across the client and agency organisations to guide multi-market, multi-agency delivery — ensuring platform coherence, metadata integrity, and operational scalability
- Work with SMEs from across the client and agency organisations to guide agentic strategy, ensuring future solutions effectively leverage AI and agents
- Build the commercial case for new areas of technical scope within the account
Requirements
- Senior client-facing technical leadership experience: CTO, Technical Director, Principal Architect, or equivalent
- Deep expertise in technology solutioning across martech, experience platforms, cloud, and integration at enterprise scale
- Hands-on knowledge of integration patterns
- Strong command of first-party data strategy and data architecture
- Experience governing complex, multi-market delivery programmes where technical decisions carry brand and commercial consequence
- Experience designing agentic architecture and human-in-the-loop operating models
- Automotive sector experience, or equivalent high-stakes brand environment
- Executive presence at C-suite level, with technical credibility among engineering teams
Skills
- Martech
- Experience platforms
- Cloud
- Integration
- First-party data strategy
- Data architecture
- Agentic architecture
- Human-in-the-loop operating models
- AI
Experience Level
- Senior
About the Company
- WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on.
- In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution.
- Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets.
- WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses.
- VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
- WPP is the trusted growth partner for the world’s leading brands.
- With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth.
- For more information, visit WPP.com.
Equal Opportunity
- WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
- We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.