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About the Role
MAGIC AI is building the AI-powered fitness company of the future. This role is for a high-agency generalist to work directly with the Founder & CEO, acting as an extension of the CEO and a force multiplier for the company by tackling ambiguous problems, creating clarity, building systems, and driving work to completion across strategy, operations, product insight, hiring, culture, and special projects.
Responsibilities
- Run the CEO’s priority tracker, ensuring decisions are translated into actions with owners and deadlines, and escalating blockers.
- Own the follow-through on cross-functional projects such as fundraising announcements, retail launches, leadership offsites, major hires, new operating systems, and company events.
- Build decision briefs to support the CEO in making choices, including context, options, data, and recommendations.
- Prepare the CEO for high-stakes meetings by organizing agendas, attendee context, key messages, materials, and follow-ups.
- Coordinate investor and board requests, maintaining accuracy of the data room, key metrics, financial model inputs, and supporting materials.
- Identify and resolve work blockages between teams like product, growth, finance, and operations.
- Own selected external relationships end-to-end, including scheduling, briefing, communications, and follow-up.
- Act as a trusted extension of the CEO, handling sensitive company, people, and commercial matters with sound judgment and discretion.
- Take on tasks to alleviate the CEO's workload.
- Build lightweight systems, dashboards, and automations to enhance decision-making.
- Utilize AI tools to accelerate research, analysis, writing, project management, and internal workflows.
- Help establish a reliable operating cadence around key company metrics, priorities, and actions.
- Transform messy information into clear recommendations.
- Assist in building a high-performance, high-care culture during company scaling.
- Act as the CHIEF Celebrator, identifying opportunities to celebrate individual and company achievements.
- Own selected company rituals, recognition programs, internal communications, office experience, and team events, aligning with PUNCH culture.
- Protect the quality and consistency of the MAGIC AI brand across all touchpoints.
- Focus on details, from leadership offsites to candidate and new joiner experiences.
- Support hiring, onboarding, finance/admin coordination, PR, partnerships, and external events as needed.
- Comfortably handle both high-leverage strategic work and essential operational details.
- Build processes to reduce founder dependency over time.
Requirements
- High agency: ability to identify problems, form opinions, and drive solutions independently.
- Exceptional operator: skilled in bringing structure to ambiguity, managing multiple tasks, and completing projects.
- Strong analytical judgment: comfortable with metrics, financial logic, and business trade-offs.
- AI-native builder: proficient in using modern AI tools for leverage.
- Excellent communicator: capable of clear writing and confident communication with senior stakeholders, adapting style to the audience.
- Customer instinct: a focus on customer experience and the ability to translate qualitative feedback into action.
- Low ego, high standards: willing to handle operational details while thinking at a company level.
- Long-term ambition: desire to grow into a senior operator, Chief of Staff, or founder-level role.
- 3+ years of experience in a high-performance environment (startup, consulting, investing, founder’s office, operations, product/growth, or similar).
- Demonstrated experience owning complex projects with limited direction.
- Experience building systems, analyzing data, or using AI/automation tools is a strong advantage.
- Startup experience is preferred.
- Demonstrated slope, judgment, and ownership are valued over pedigree.
Skills
- Strategic execution
- Operations management
- Data analysis
- System building
- AI tool utilization
- Communication (written and verbal)
- Stakeholder management
- Project management
- Problem-solving
- Decision-making
- Customer feedback analysis
- Brand consistency
- Hiring support
- Onboarding support
- Finance coordination
- PR support
- Partnership coordination
- Event coordination
Location
- London HQ
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 3+ years
Salary/Compensations
- Competitive salary
Benefits
- Meaningful ownership from day one
- Share options
- Path toward Chief of Staff, senior operator or future founder roles
- Learning budget
- Unlimited holiday
- Team socials
- Lunch Club
- Run Club
- Full MAGIC AI Mirror bundle
- Equity Share Options
- Impact from day one
- Legendary team culture aligned to PUNCH values
- Self-directed time off
- Free MAGIC AI Mirror with full package
- Flexible Home/Hybrid Working (2 days WFH per week)
- Brand new Macbook or other
- Weekly Free Lunch Club
- Daily Unlimited Barista Coffee
- Weekly Snackboxes
- Quarterly Off-sites
- Regular FUN team socials
About the Company
- MAGIC AI is building the AI-powered fitness company of the future.
- Our business is scaling by the day.
- We have an ambitious, kind and highly driven team.
- Our legendary team culture is aligned to our PUNCH values.