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About the Role
The cashier plays a fundamental role in achieving customer satisfaction and revenue growth objectives by accurately and efficiently processing all cash and credit card transactions.
Responsibilities
- Process all cash and credit card transactions accurately and efficiently.
- Greet customers when entering or leaving the establishment.
- Maintain a clean and tidy checkout area.
- Keep reports of cash and credit transactions.
- Adhere to opening/closing cash register procedures.
- Maintain a high level of customer service.
- Organize customers’ purchase orders.
- Scan items correctly and collect payments.
- Manage assigned change funds and cash receipts.
- Assist with stocking, pricing, and cleaning.
- Maintain cleanliness and organization within the cashier stations.
- Stock cashier stations with supplies.
- Adhere to all company policies, procedures, and safety standards.
- Maintain a neat personal appearance, wear company uniform and nametag.
- Assist with training of new cashiers.
- Demonstrate a positive, helpful attitude and professional conduct.
- Greet customers, maintain a positive attitude, and smile.
- Answer customer questions.
- Handle returns/exchanges positively.
- Provide basic store and product information.
- Meet company’s customer service standards.
- Follow all upselling rules and procedures.
- Complete all applicable department training programs.
- Promote sales of current promotions (up-selling).
- Perform other duties as assigned.
Requirements
- Ability to deliver friendly, courteous, prompt customer service.
- Must be 18 years or older.
- Ability to lift up to 20 pounds.
- Ability to read, write, and perform simple math.
- Ability to interpret, understand, and follow instructions.
- Ability to solve problems.
- Able to work well with others as a team member.
- A passion for serving people.
About the Company
- At NetCost Market, we strive to meet the highest standards.
- Fresh produce, value for money, and a uniquely positive shopping experience are the foundations on which we operate.
- We bring the complete shopping experience to the community.