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About the Role
As a Learning Content Quality Manager, you will define quality standards for learning materials, ensuring they are accurate, clear, consistent, and engaging. You will review content, collaborate with creators, and improve processes to embed quality throughout content development.
Responsibilities
- Own and continuously develop quality standards for learning content, including guidelines, templates, QA criteria, and processes.
- Review courses and materials for didactic quality, structure, clarity, consistency, factual accuracy, and learner experience.
- Provide specific feedback to content creators and stakeholders, supporting their implementation efforts.
- Identify recurring quality issues, determine root causes, and implement scalable solutions in content production.
- Decide where content or processes require the most urgent attention based on reviews, learner feedback, and data.
- Create guides, examples, training, and best practices to enable others to produce better content.
Requirements
- A keen eye for quality and a solid understanding of learning and content development.
- Structured and analytical approach, focusing on process improvement over correcting individual cases.
- Hands-on mentality: implementing improvements, testing new approaches, and researching tools to facilitate team work.
- Clear communication skills and ability to provide constructive feedback to content creators, subject matter experts, and project teams.
- Takes ownership, proactively drives improvements, and balances quality, deadlines, resources, and client requirements.
Location
- Hybrid (remote or office)
Work Type
- Flexible working hours
- Hybrid
- Remote
- Office
Benefits
- Flexible working hours
- Hybrid working model (remote or office)
- Dedicated office day for collaboration
- Scope for creativity and own ideas
- Support from experienced colleagues and modern tools
- Strong team spirit, respect, and trust
- Regular team events
- Commitment to sustainability and gender equality
- Meaningful products with real impact
- Collaboration with an experienced founding team and expert network
- Diverse learning and development opportunities
- Active promotion of personal and professional growth
About the Company
- XU Group GmbH, founded in 2016, helps companies transform through education.
- Offers Education-as-a-Service (EaaS), combining didactic expertise with partner industry knowledge.
- Believes knowledge is key to successful transformation.
- Empowers companies with skills for a changing world.
- Mission: To create a livable future for all.
- Seeking individuals passionate about the future of education and corporate development.
Equal Opportunity
- Gender equality in leadership