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About the Role
As a Learning Content Quality Manager, you will define and uphold quality standards for learning materials, ensuring they are accurate, clear, consistent, and engaging. You will review content, collaborate with content creators, and improve processes to embed quality throughout the development lifecycle.
Responsibilities
- Owning and continuously developing quality standards for learning content, including guidelines, templates, QA criteria, and processes.
- Reviewing courses and materials for didactic quality, structure, clarity, consistency, factual accuracy, and learner experience.
- Providing specific feedback to content creators and stakeholders, and supporting them in implementation.
- Identifying recurring quality issues, determining their root causes, and implementing scalable solutions in content production.
- Deciding where content or processes require the most urgent attention based on reviews, learner feedback, and data.
- Creating guides, examples, training, and best practices to enable others to produce better content.
Requirements
- A keen eye for quality and a solid understanding of learning and content development.
- Structured and analytical approach, with a focus on improving processes rather than just correcting individual cases.
- Hands-on mentality: implementing improvements, testing new approaches, and researching tools to facilitate the team's work.
- Clear communication skills and the ability to provide constructive feedback to content creators, subject matter experts, and project teams.
- Taking ownership, proactively driving improvements, and balancing quality, deadlines, resources, and client requirements.
Location
- Remote
- Office
Work Type
- Hybrid
- Flexible working hours
Benefits
- Flexible working hours
- Hybrid working model (remote or office)
- Dedicated office day for collaboration
- Scope for creative input and idea implementation
- Support from experienced colleagues and modern tools
- Strong team spirit with respect and trust
- Regular team events
- Commitment to sustainability and gender equality
- Meaningful products with real impact
- Collaboration with an experienced founding team and expert network
- Diverse learning and development opportunities
- Active promotion of personal and professional growth
About the Company
- XU Group GmbH, founded in 2016, uses education to support companies in their transformation.
- Our Education-as-a-Service (EaaS) concept combines didactic expertise with partner industry knowledge.
- We believe knowledge is key to successful transformation and equip companies with necessary skills.
- Our mission is to create a livable future for everyone.
- We are an agile team passionate about the future of education and corporate development.
Equal Opportunity
- Gender equality in leadership