Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Investigation Assistant role.
Rezi rewrites your resume against The Nursing and Midwifery Council's job description. Free.
Tailor your resume to this Investigation Assistant role.
Rezi rewrites your resume against The Nursing and Midwifery Council's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Investigation Assistant posting at The Nursing and Midwifery Council — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Investigation Assistant posting at The Nursing and Midwifery Council — free, in seconds.
About the Role
As an Investigation Assistant, you will provide vital administrative and casework support to ensure cases progress smoothly and efficiently through the early stages of the fitness to practise process. You will work closely with Paralegals and Senior Paralegals in supporting a range of activities that contribute directly to fair and effective case progression. Responsibilities include maintaining accurate case records, coordinating enquiries, handling sensitive information, and acting as a professional point of contact for stakeholders. This role is ideal for someone who enjoys working with detailed information, thrives on organisation, and wants to be part of a team whose work directly supports public protection.
Responsibilities
- Assist with the progression of casework by working closely with lawyers, paralegals and management, to carry out key enquiries and tasks on their behalf, within specified timescales.
- Maintain accurate records and update information on case management systems.
- Process and manage incoming correspondence and documentation, ensuring information is recorded accurately and promptly.
- Support the preparation of case documentation and maintain clear audit trails.
- Deliver a professional and responsive service to internal and external stakeholders.
- Contribute to continuous improvements across casework processes and procedures.
Requirements
- Experience in an administrative, casework or operational support role within a structured environment where accuracy and adherence to process are important.
- Experience handling sensitive or confidential information with professionalism, integrity and discretion.
- Strong organisational skills with the ability to manage a varied workload and prioritise effectively.
- Excellent attention to detail and a commitment to maintaining accurate records and audit trails.
- Strong written and verbal communication skills, with the confidence to engage professionally with a range of stakeholders.
- Good IT skills and experience using databases, case management systems or similar digital platforms.
- A collaborative approach and the ability to work effectively both independently and as part of a team.
- Commitment to fairness, professionalism and public protection.
- Ability to review and work with sensitive and distressing material relating to fitness to practice cases.
- Willingness to potentially move between teams as the flow of work dictates.
- Ability to commit to working in an office location twice per week.
Skills
- Administrative skills
- Communication skills
- Organisational skills
- Attention to detail
- Written communication skills
- Verbal communication skills
- IT skills
- Database experience
- Case management system experience
Location
- London, Westfield Avenue
Work Type
- Permanent - Full Time
- Hybrid working
Experience Level
- Entry level
Salary/Compensations
- £28,222 - £30,023 / year
Benefits
- 30 days annual leave
- Enhanced Pension Contributions
- Life Insurance – 4 x current salary
- Enhanced Maternity and Paternity Leave
- 24 Hours Employee Assistance Programme
- Cycle to Work Scheme
- Perkbox membership
- Subsidised restaurant
- Season ticket loans
About the Company
- The Sensitive and Complex Casework Team (SCCT) manages some of the most serious and sensitive cases within the Professional Regulation Directorate.
- The team plays a critical role in supporting regulatory processes by ensuring that concerns are progressed efficiently, information is handled appropriately and cases are managed in line with regulatory requirements and professional standards.
- Working closely with colleagues across the organisation, the team gathers information, coordinates enquiries and supports investigations that help the NMC fulfil its public protection responsibilities.
- The work is varied, fast-paced and often complex, requiring a collaborative approach and a commitment to delivering an excellent service to all those involved in the process.
Equal Opportunity
- We will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.