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About the Role
An experienced Technical Services Manager is sought to join the prestigious Berkeley Square Estate team in Mayfair. This role is pivotal in ensuring the effective technical operation, maintenance, lifecycle management, and strategic development of the estate's buildings and infrastructure, working across a portfolio of landmark and trophy assets.
Responsibilities
- Support the transition and operational integration of buildings following refurbishment and redevelopment projects.
- Develop, maintain, and manage lifecycle replacement strategies across the estate and trophy building portfolio.
- Provide technical oversight and specialist support to facilities and building management teams.
- Lead on identifying, diagnosing, and resolving plant and equipment performance issues.
- Develop technical specifications for remedial works and capital replacement programmes.
- Support strategic asset planning in collaboration with the client development team and Director.
- Oversee planned preventative maintenance (PPM) programmes to ensure compliance and service excellence.
- Lead supplier and contractor management across the estate, ensuring contractual obligations are achieved.
- Participate in maintenance service re-tenders and contractor selection processes.
- Oversee mobilisation of maintenance contracts, including implementation of asset tracking and QR scanning systems.
- Monitor contractor performance, service standards, compliance, and value for money.
- Manage and oversee project-led works, ensuring delivery to agreed timescales, budgets, and quality standards.
- Provide technical support to large project works and complex building challenges.
- Support site teams with technical queries and operational issues.
- Oversee consultants and specialist advisors engaged across the estate.
- Ensure operational resilience and continuity across all building services.
- Ensure all statutory, regulatory, and health & safety obligations are met.
- Maintain systems, processes, and procedures to support a compliant building operation.
- Conduct regular reviews of technical and operational performance.
- Support risk mitigation strategies and business continuity planning.
- Provide leadership, support, and direction to facilities and building management teams.
- Build and maintain strong relationships with clients, occupiers, and key stakeholders.
- Coach and develop operational teams to ensure high levels of performance and engagement.
- Contribute to achieving KPIs and service delivery standards outlined within client agreements.
- Support the Director and deputise when required.
- Support delivery of the client's sustainability strategy.
- Drive initiatives aimed at reducing carbon emissions and improving energy performance.
- Assist in achieving Net Zero objectives through plant optimisation, lifecycle planning, and capital investment programmes.
Requirements
- Significant experience managing technical facilities management services within commercial property portfolios.
- Strong understanding of mechanical and electrical building services.
- Demonstrable experience overseeing maintenance contracts, lifecycle projects, and contractor performance.
- Excellent stakeholder management and communication skills.
- Strong organisational, commercial, and project management capabilities.
- Experience managing consultants, contractors, and multidisciplinary teams.
- Good understanding of compliance, health & safety, and statutory building obligations.
- Strong IT skills and experience using CAFM and building management systems.
- Managing Agent experience with a solid understanding of building operations and service charge management.
- Applicants must have the legal right to work in the UK.
- Time-served Mechanical and/or Electrical apprenticeship.
- Professional qualification in Engineering, Building Services, Facilities Management, or related discipline.
- Experience working within premium, trophy, or multi-tenant commercial assets.
- Knowledge of sustainability initiatives and Net Zero carbon strategies.
- IOSH, NEBOSH, or equivalent health and safety qualification.
- Exceptional problem-solving capability.
- Highly collaborative and relationship-driven approach.
- Strong attention to detail and commitment to service excellence.
- Proactive, resilient, and solutions-focused.
- Ability to manage multiple priorities in a fast-paced environment.
- Passion for delivering best-in-class real estate services.
Skills
- Technical Facilities Management
- Mechanical and Electrical Building Services
- Maintenance Contract Management
- Lifecycle Project Management
- Contractor Performance Management
- Stakeholder Management
- Communication
- Organisation
- Commercial Acumen
- Project Management
- Consultant Management
- Multidisciplinary Team Management
- Compliance
- Health & Safety
- Statutory Building Obligations
- IT Proficiency
- CAFM Systems
- Building Management Systems
- Managing Agent Experience
- Building Operations
- Service Charge Management
- Sustainability Initiatives
- Net Zero Carbon Strategies
- Problem-Solving
- Collaboration
- Attention to Detail
- Proactiveness
- Resilience
- Solution-Focused
- Priority Management
Location
- Mayfair
Work Type
- Full-time
Experience Level
- Experienced
Education Level
- Professional qualification in Engineering, Building Services, Facilities Management or related discipline
- Time-served Mechanical and/or Electrical apprenticeship
Benefits
- Structured career progression
- Learning opportunities
- Professional qualifications
- Internal mobility
- Competitive benefits
- Flexible working approaches
About the Company
- Colliers (NASDAQ, TSX: CIGI) is a global diversified professional services and investment management company operating through three industry-leading businesses: Commercial Real Estate, Engineering and Investment Management.
- With greater than a 30-year track record of consistent growth and strong recurring cash flows, we scale complementary, high-value businesses that provide essential services across the full asset lifecycle.
- Our unique partnership philosophy empowers exceptional leaders, preserves our entrepreneurial culture, and ensures meaningful inside ownership – driving strong alignment and sustained value creation for our shareholders.
- With $6 billion in annual revenues, 28,000 professionals, and $110 billion in assets under management, Colliers is committed to accelerating the success of our clients, investors, and people worldwide.
Equal Opportunity
- The business actively promotes an inclusive culture where different perspectives are valued and encouraged.