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About the Role
We are looking for a Senior Service Engineer to join our client’s Professional Services team. In this embedded role, you will serve as a key technical point of contact for migration, onboarding, and training related to the client’s internal platform, working closely with customers and internal teams.
Responsibilities
- Guide customers through migration, onboarding, and training, tailoring solutions to their technical needs and environment.
- Create user guides and deliver training sessions to help users effectively understand and use the platform.
- Build strong customer relationships, understand their technical challenges, and share insights that help them achieve their goals.
- Manage project environments, platform connections and troubleshoot technical issues to ensure reliable platform operation.
- Work closely with Product and Engineering teams to resolve complex issues, improve platform capabilities, and shape best practices.
Requirements
- 7+ years of experience in software development, infrastructure engineering, or relevant technical field.
- Deep understanding of Kubernetes architecture and core components, with strong hands-on experience designing, deploying, and administering container platforms in enterprise environments.
- Exposure working with managed Kubernetes services and advanced Kubernetes use cases.
- Experience leading or supporting application migrations from traditional infrastructure, virtual machines, or legacy container platforms.
- Strong understanding of migration planning, workload assessment, execution, and post-migration optimization.
- Proven ability to troubleshoot and optimize performance across Kubernetes clusters, applications, networking, and storage layers.
- This position is open only to candidates who currently reside in Japan.
- Relocation support and visa sponsorship will not be provided.
Skills
- Kubernetes architecture
- Kubernetes core components
- Container platforms administration
- Managed Kubernetes services
- Application migration
- Migration planning
- Workload assessment
- Performance troubleshooting
- Performance optimization
Location
- Tokyo, Japan
Work Type
- Onsite 3 days per week
- Remote
- Flexible work hours
Experience Level
- Senior
Salary/Compensations
- Competitive, based on experience and skillset
Benefits
- Commuting Allowance
- Employment insurance
- Health insurance
- Employees' pension insurance
- Workers' accident compensation insurance
- Annual paid leave
- Special leave
About the Company
- Moro Technology Corporation (MTC) is Software Engineering services provider with teams across Europe, Japan and North America.
- By combining technical expertise with the principles of Japanese craftsmanship, we focus on building high-quality solutions while continuously improving the way we work.
- Our work spans Automotive and Smart Mobility, helping shape the systems people rely on every day.
- Joining MTC means becoming part of an international team where you will work on meaningful projects, collaborate with talented colleagues across countries and disciplines, and have the opportunity to learn, grow, and make an impact.
- We are Global by Design and Close by Choice.
- We foster a culture of ownership, continuous learning, and mutual respect, where people are trusted to do their best work.