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About the Role
Our Credit Risk Oversight team is crucial in providing support and challenge to our Borrowing teams in the first line of defence to help Monzo grow safely. We’re looking for someone with proven experience in consumer credit risk who likes getting into the details and analysing data to deliver independent assurance and challenge of credit risk management across the lifecycle.
Responsibilities
- Providing ongoing oversight of credit risk, including analysing and understanding the performance of existing lending products, developing and enhancing monitoring metrics, and providing input to relevant committees and forums.
- Partnering with first line of defence teams to support credit strategy changes, including new product launches and pilots, ensuring delivery of magical lending products while meeting Risk Appetite.
- Delivering deep insight, feedback, and challenge on credit strategies, including data-driven analysis and actionable counter-proposals, to support management decision making and shape better outcomes for customers.
- Leading second line assurance work on thematic reviews.
- Collaborating with model validation and development teams to ensure understanding of the models that underpin credit strategies.
- Providing credit expertise and input into relevant strategic projects and critical Monzo-wide processes, such as stress-testing and forecasting.
- Supporting the maintenance of the Credit Risk Framework and ensuring it is well embedded within the business.
- Taking a balanced and proportionate approach to risk management, ensuring risk management becomes part of everyone at Monzo’s day-to-day role.
Requirements
- Strong background in credit risk management within consumer or small business lending; experience in unsecured products (credit cards, loans, or overdrafts) is particularly beneficial.
- Proven analytical skills to interrogate data, build monitoring, and identify early indicators of trends.
- Hands-on experience and/or understanding of using credit risk scorecards and NPV models to develop strategies for credit decisions.
- Solid technical toolkit; SQL or similar is a must-have.
- Experience using a data visualisation tool (such as Looker, PowerBI, or Tableau) is a plus.
- Excitement to explore how AI tools can improve credit and risk management processes.
- Ability to convey problems and solutions using clear and simple language, both written and verbal.
- Track record of building and maintaining trusting relationships with stakeholders, while providing effective and respectful challenge.
- Passion for technology and what Monzo is doing.
Skills
- Consumer credit risk
- Data analysis
- Credit risk management
- SQL
- Data visualization
- AI tools
- Communication
- Stakeholder management
- Risk management
Location
- London
- Cardiff
- UK Remote
Work Type
- Remote
- Hybrid
Experience Level
- Manager
Salary/Compensations
- £79,900 - £95,000
- Incentive Awards tied to performance
Benefits
- Flexible working hours
- £1,000 learning budget each year
- Macbooks
- Extra support for work-from-home setup for fully remote workers
About the Company
- We’re on a mission to make money work for everyone.
- We’re waving goodbye to the complicated and confusing ways of traditional banking.
- Our product offering has grown a lot in the last 10 years in the UK, including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards.
- Our UK customers can also save, invest, and combine their pensions with us.
- We have a long history of creating magical moments for our customers with hot coral cards, get-paid-early features, financial education on social media, and award-winning customer service.
- We’re not about selling products - we want to solve problems and change lives through Monzo.
Equal Opportunity
- All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
- If you have a preferred name, please use it to apply. We don't need full or birth names at application stage.