Spezialist (d/m/w) Bankberatung, Filiale Berlin 41 (Berlin-Steglitz)
Deutsche Bank · BE, DE
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About the Role
As a customer advisor, you will independently provide needs-based advice on our diverse financial products, build sustainable customer relationships through personal and telephone contact, and take responsibility for customer support in your branch. You will work closely and trustfully with your branch team, organize your workday independently, and serve as a competent contact person for customers regarding finances.
Responsibilities
- Independently provide needs-based advice on our diverse financial products.
- Build sustainable customer relationships through personal and telephone contact.
- Take responsibility for customer support in your branch.
- Work closely and trustfully with your branch team.
- Organize your workday independently and be a competent contact person for customers regarding finances.
Requirements
- Sales talent with a passion for working with people from diverse backgrounds.
- Successful commercial training, ideally as a bank clerk, or several years of professional experience, preferably in customer service or sales.
- Career changers with a passion for working with people are welcome.
- High service competence and resilience in everyday work.
- Openness to rapidly changing conditions.
- High interest in financial topics and economic contexts.
Skills
- Customer service
- Sales
- Financial advisory
Location
- Berlin-Steglitz
Work Type
- Full-time
- Part-time
Experience Level
- Entry-level
- Mid-level
Education Level
- Commercial training (ideally Bank Clerk)
- Several years of professional experience
Salary/Compensations
- Good salary
- Christmas and vacation bonus
- Attractive performance-based pay
Benefits
- Secure, permanent, and responsible job
- Motivated, dynamic, and helpful team
- 38.5-hour week
- Family-conscious personnel policy
- Clear career paths and diverse development opportunities
- Support for mental health
- Offers for maintaining personal health
- Extensive check-up examinations
- Vaccination offers
- Advice on healthy living
- Support from pme Familienservice
- FitnessCenter Job
- Flexible working time models (e.g., part-time or job tandem)
- Culture of diversity, equal opportunity, and participation
- Retirement provision contribution plans
- Banking services for employees
- Company bicycle
- Deutschlandticket
About the Company
- Postbank Filialvertrieb AG advises 12.5 million Postbank customers nationwide on financial services and non-banking products, such as postal services.
- We value advice and collegial exchange at eye level.
- As #diepasstbank, we have the right fit for everyone.
- We connect our jobs with the right talents.
- People who actively shape the future through their skills, commitment, and team spirit.
- We strive for a culture in which we are empowered to excel together every day.
- This includes acting responsibly, thinking commercially, taking initiative, and working collaboratively.
- Together we share and celebrate the successes of our people.
- Together we are Deutsche Bank Group.
Equal Opportunity
- We welcome applications from all people and promote a positive, fair, and inclusive work environment.
- Equality is very important to us – however, to avoid limiting the readability of our texts, we do not consistently use gender-neutral forms for personal designations. These are to be understood as gender-neutral.