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About the Role
This role provides a specialist service to improve school attendance and punctuality, meeting college attendance targets. The core focus is to implement the College’s Attendance and Engagement Policy and improve the attendance of home-assessed and overseas students on visa. The successful candidate will record, monitor, evaluate, and report on attendance data, working within the Student Services team to identify and improve student attendance.
Responsibilities
- Monitor and administer the UGIC Attendance inbox, responding to student enquiries and encouraging 100% attendance.
- Liaise with the Welfare Officer regarding student attendance issues and welfare concerns.
- Seek and receive student evidence to authorize absences and support appeals in collaboration with the Welfare Officer.
- Maintain accurate records of student attendance evidence, finance situations, academic performance, and welfare updates.
- Support Welfare and Finance Officers in student meetings related to attendance.
- Create an efficient system for managing Stage 3 Attendance Warning meetings and appeals, including sending reminders.
- Apply the University of Greenwich Attendance policy and ensure compliance.
- Monitor the completion of tutor attendance registers and send reminders for non-compliance.
- Inform students with low attendance about warnings (Stage 1, 2, & 3) via email, ensuring UGIC compliance.
- Host weekly meetings with program coordinators, senior tutors, and the senior leadership team to discuss low attendance and agree on actions.
- Ensure student status records (withdrawn, terminated, interrupted, etc.) are up-to-date and accessible for compliance.
- Manually create and monitor weekly tutor and attendance registers until an Information System Software is implemented.
- Upload the latest versions of attendance registers for staff viewing.
- Create and update student lists with groups for each subject, including withdrawals.
- Support tutors with queries regarding registers, attendance records, or student concerns, involving the Welfare Officer as needed.
- Inform UGIC Admin colleagues about student attendance, welfare, finance, and records, ensuring access to necessary information.
- Participate in new intake inductions.
- Participate in the implementation of Bromcom, a student database.
- Potentially deliver mini presentations to UGIC staff.
Requirements
- Right to work in the UK.
- Willingness to undertake appropriate safeguarding and pre-employment checks.
- Understanding of issues affecting student attendance.
- Knowledge of attendance regulations and targets.
- Knowledge of school procedures.
- Knowledge of UKVI student visa requirements for attendance.
- Experience working with Bromcom or a similar data management system.
- Administrative experience in educational environments.
- Experience working with young people and adults from different cultural backgrounds.
- Willingness to undertake appropriate training and professional development.
- Experience working in an educational environment.
- Experience implementing attendance policies.
- Ability to keep accurate records with attention to detail and numeracy.
- Ability to work successfully as a team.
- Ability to work on own initiative.
- Ability to prioritize work under pressure, remain organised, and meet strict deadlines.
- Confidentiality.
- Strong work ethic and capacity for hard work.
- Ability to relate well to colleagues and students.
- Knowledge of and genuine interest in attendance-related educational issues.
- Emotional resilience in working with challenging behaviours and attitudes.
- Flexibility.
- Commitment to the school's policies and ethos.
Skills
- Excellent communication skills, including advisory and persuasive skills.
- Ability to establish positive and effective relationships with staff and students.
- Excellent organisational skills.
- Excellent ICT skills.
- Outstanding knowledge of Excel.
- Ability to keep accurate records.
- Good level of numeracy.
- Ability to work under pressure.
- Ability to meet strict deadlines.
Location
- University of Greenwich International College
Work Type
- Fixed Term - Full Time
Experience Level
- Administrative experience in educational environments
- Experience of working with young people and adults from different cultural backgrounds
- Experience of working in an educational environment
- Experience of implementing attendance policies
Education Level
- Level 2 qualification or equivalent to demonstrate good literacy and numeracy skills
- Level 3 qualification in business/finance/administration or equivalent
Salary/Compensations
- £27,000 / year
About the Company
- Oxford International is committed to safeguarding and promoting the welfare of children.
- Oxford International is an equal opportunity employer.
Equal Opportunity
- Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.