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About the Role
We are seeking a Lead Lending Operations Analyst to manage the post-approval stage of our lending pipeline, ensuring a smooth transition from underwriting decisions to customer fund disbursement. This hands-on leadership role involves guiding a team responsible for loan preparation, compliance, and final readiness, emphasizing process precision, team development, and efficient deal progression.
Responsibilities
- Lead, coach, and develop a team of Lending Operations Analysts, setting clear performance standards and supporting day-to-day workload management.
- Own the post-underwriting workflow: loan documentation preparation, condition clearing, compliance sign-off, and disbursement readiness.
- Monitor turnaround times and pipeline throughput, identifying and resolving bottlenecks between underwriting approval and funding.
- Act as the key point of escalation for complex or delayed cases, liaising closely with Underwriting, Credit, and Compliance teams.
- Build and refine SOPs to improve accuracy, consistency, and speed across the prepping function.
- Report on team performance, pipeline health, and completion metrics to senior leadership.
- Support hiring, onboarding, and training as the team scales.
Requirements
- Proven experience in a lending operations, loan servicing, or post-approval/completions role within SME or commercial lending.
- Prior people management or team lead experience, ideally within a fast-paced lending or fintech environment.
- Strong working knowledge of loan documentation, conditions precedent, and disbursement processes.
- Excellent attention to detail balanced with a sense of urgency around turnaround times.
- Comfortable working cross-functionally with Underwriting, Credit, and Compliance.
Skills
- Lending operations
- Loan servicing
- Post-approval processes
- Completions
- SME lending
- Commercial lending
- People management
- Team leadership
- Fintech
- Loan documentation
- Conditions precedent
- Disbursement processes
- Process improvement
- Cross-functional collaboration
Location
- London
Work Type
- Full-time
Experience Level
- Lead
- Manager
Salary/Compensations
- £45,000 - £55,000
Benefits
- 25 days annual leave plus bank holidays
- Private health insurance with AXA
- Income protection
- Life assurance
- Statutory pension
- Fully stocked snacks, drinks, and coffee machine
- Monday lunch provided
About the Company
- Elect Capital changes how SMEs access funding by providing fast, flexible working capital loans, business loans, and merchant cash advances.
- We operate across the UK, Australia, Canada, and the US, scaling rapidly to offer SMEs speed and flexibility traditional lenders cannot match.
- Our mission is to provide SMEs with the capital and confidence to grow through fast, fair, and friction-free lending processes.