Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Director of Sales Operations and Performance role.
Rezi rewrites your resume against IDP Education's job description. Free.
Tailor your resume to this Director of Sales Operations and Performance role.
Rezi rewrites your resume against IDP Education's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Director of Sales Operations and Performance posting at IDP Education — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Director of Sales Operations and Performance posting at IDP Education — free, in seconds.
About the Role
Become a pivotal force in redefining the future of student placement on a global scale, advancing operational excellence, boosting commercial performance, and steering transformative growth. This position offers a platform to significantly influence the trajectory of our global business by evolving operational foundations and commercial strategies within the Student Placement segment.
Responsibilities
- Shape and execute the operational and commercial transformation roadmap for the Partnerships function supporting Student Placement.
- Design and embed future-state operating models across Sales, Operations, Revenue Operations, Client Enablement and Client Care functions.
- Lead initiatives that improve commercial performance, customer outcomes, operational efficiency, and organisational effectiveness.
- Drive the maturity of revenue operations, sales performance management, forecasting, planning, and business insights capability.
- Champion AI, automation, and technology-enabled solutions to enhance productivity and customer engagement.
- Define how people, process, technology, and data come together to support sustainable growth.
- Build organisational capability and lift performance across global and regional teams.
- Influence senior stakeholders across multiple functions and geographies to deliver strategic change.
- Lead direct and matrix teams while fostering a high-performance, customer-centric culture.
- Partner closely with senior leaders to identify opportunities for innovation, simplification, and business improvement.
Requirements
- Accomplished senior leader with robust commercial acumen.
- Demonstrated history of driving transformation and operational excellence within complex organisational environments.
- Proven track record of delivering impactful, large-scale enterprise-wide change initiatives.
- Effectively influencing senior leadership.
- Enhancing overall business performance in multifaceted and matrixed organisational settings.
- Ability to navigate complexity, engage stakeholders, and inspire teams towards shared goals.
Skills
- Commercial Operations leadership
- Revenue Operations management
- Sales Operations strategy
- Customer Success Operations oversight
- Business Transformation execution
- Program and project leadership
- Product Operations management
- Strategic Operations planning
- AI
- Automation
- Technology-enabled solutions
Location
- London, United Kingdom
Work Type
- Hybrid
Experience Level
- Senior leader
About the Company
- IDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research.
- An Australian-listed company, we operate in more than 50 countries around the world.
- Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds.
- Proudly customer-first, our expert people are powered by global technology.
- Together, we offer unmatched services, helping local dreams become realities, all over the world.
- Learn more at www.careers.idp.com