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About the Role
As a Food & Beverage Supervisor, you will be at the forefront of creating diverse dining experiences that showcase exceptional taste and service. Your main goal is to guide a unified team, guaranteeing the flawless execution of food and beverage operations while maintaining the establishment's high standards of quality and guest satisfaction.
Responsibilities
- Take the lead during busy service hours at the front of the house, setting the pace and leading by example.
- Collaborate with your team to foster motivation and achieve exceptional results.
- Contribute to creating schedules, nurturing team growth, and harmonizing departmental efforts.
- Create a welcoming and friendly atmosphere, turning every moment into a memory and every experience into a story.
- Transform obstacles into opportunities when challenges arise.
- Guide your team in attaining service excellence while actively seeking information to enhance product knowledge.
Requirements
- Demonstrated genuine passion and enthusiasm for the hospitality and food sector.
- Prior experience guiding and empowering teams with a focus on delivering exceptional customer experiences.
- Familiarity with diverse food & beverage settings.
- Flexibility to work across different schedules, including weekends and public holidays.
- Possession of a valid RSA or equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and leading a team of diverse professionals.
Skills
- Leadership
- Team Motivation
- Scheduling
- Customer Service
- Problem-Solving
- Product Knowledge
- Hospitality
- Food & Beverage Operations
Location
- Circular Quay, Sydney
Work Type
- Full-time
Experience Level
- Supervisor
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership with discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program for earning status and reward points.
- Access to Accor’s industry-leading training platforms (Accor Academy and Typsy) for career development.
- Opportunity to build a global hospitality network.
- Worldwide career opportunities within Accor's extensive hotel network.
About the Company
- Pullman Quay Grand Sydney Harbour is an iconic hotel perfectly positioned in Circular Quay, offering luxurious accommodation with stunning views of the Sydney Harbour Bridge.
- The hotel provides a unique hybrid of premium hotel accommodation and long-term residential living, delivering a diverse and personalized guest experience.
- It features two standout food & beverage venues: Flaminia (modern Italian dining) and Acapulco ElVista (coastal Latin bar concept).
- The property also boasts exceptional meeting and event spaces suitable for corporate functions and weddings.
- Accor is a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
- Accor is committed to welcoming employees as they are, supporting their growth and learning, and fostering a sense of purpose in their work.
- Accor is an inclusive company that builds diverse teams globally.
Equal Opportunity
- Accor is an inclusive company, building diverse teams across the globe.
- Everyone has a story and we want to learn yours.