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About the Role
Join Customer Central and help create engaging workshop experiences that support innovation, collaboration and better customer outcomes. You will coordinate workshop content, prepare materials and environments, capture insights, and produce clear, high-quality outputs that turn ideas into action. You'll also help maintain Customer Central's collaborative spaces and knowledge assets, ensuring teams have the tools and resources they need to work effectively.
Responsibilities
- Coordinate workshop content
- Prepare materials and environments
- Capture insights
- Produce clear, high-quality outputs
- Maintain Customer Central's collaborative spaces
- Maintain knowledge assets
Requirements
- Organised, creative and thrive in a fast-paced environment
- Quickly synthesise information into clear, professional outputs
- Experience supporting workshops, stakeholder engagement or co-design activities
- Strong visual communication and presentation skills
- Experience with collaboration and document production tools
- Excellent organisation and attention to detail
- Ability to manage multiple priorities and adapt quickly
- Experience with graphic design tools
- Experience with the MG Taylor Methodology (desirable)
- Combine creativity with practical delivery
Skills
- Visual communication
- Presentation skills
- Collaboration tools
- Document production tools
- Graphic design tools
- MG Taylor Methodology
Location
- Sydney
Work Type
- Hybrid
Benefits
- Flexible work options may be available
About the Company
- Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
- At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.
- Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.
Equal Opportunity
- Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.