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About the Role
As a Sales Executive (SE) within the sales team, you will practice HILTON values and work at vacation galleries nationwide. You will propose HGV's new vacation ownership concept and vacation styles to customers, maximizing HGV sales.
Responsibilities
- Present and sell Hilton brand vacation ownership, a new concept, to customers who meet certain standards and visit the sales gallery within 90 minutes per session, acquiring new customers.
- Sell new properties and upgrades to existing owners.
- Collaborate with the Client Relations team to resolve customer inquiries and complaints.
- Conduct follow-up communication with purchased customers via phone, email, written correspondence, and occasional in-person meetings to improve customer satisfaction and maximize upgrade sales opportunities.
- Provide feedback on customer opinions and sales activities to superiors and relevant departments to improve quality.
- Conduct events and sales activities at temporary sales galleries on a short-term business trip basis.
- Perform other duties as instructed by superiors.
Requirements
- More than 3 years of experience in sales, sales, or customer service.
- Strong communication, customer service, and interpersonal skills.
- Flexible and adaptable to change, capable of multitasking in a fast-paced environment.
- Motivated to achieve specific numerical targets and prefers a results-oriented environment.
Skills
- Sales
- Customer Service
- Communication Skills
- Interpersonal Skills
- Multitasking
Location
- Nationwide
Work Type
- Full-time
Experience Level
- 3+ years
About the Company
- Hilton Grand Vacations leads the vacation ownership industry with a focus on new initiatives, quality, and continuous growth.
- The company's success is supported by its team members.