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About the Role

This role involves conducting confidential investigations related to Code of Conduct, theft, fraud, and privacy. The candidate will analyze complex data, prepare evidence, conduct interviews, and identify control weaknesses to mitigate risks for Rogers. The position requires strong analytical, communication, and interpersonal skills, with the ability to work independently and under pressure.

Responsibilities

Conduct a variety of confidential Code of Conduct, theft, fraud, and privacy -related investigations (internal and external) using established investigative procedures.
Retrieve and analyze large volumes of complex data in relation to potential unethical conduct and/or criminal offences.
Prepare Briefs of Evidence for disclosure purposes.
Conduct multiple investigations concurrently working within aggressive timelines.
Manage documentation and investigation tracking log (Case Management).
Ensure that accurate, timely and detailed documentation is prepared, to standards acceptable to Human Resources, Management, Legal and law enforcement agencies to facilitate effective and efficient investigations and resolutions.
Conduct effective interviews with witnesses, suspects and any other persons connected to investigations.
Identify control weaknesses / process gaps and make recommendations to mitigate risk and losses to Rogers.
Share new fraud trends, issues, significant control weaknesses or deficiencies identified during investigations with colleagues and Management.
Liaise and build strong relationships with internal and external partners.
Conduct special projects as requested by Management.
Attend legal/court proceedings on behalf of Rogers as needed.
Participate in regular on-call rotation.

Requirements

The successful candidate will undergo a criminal and financial background check.
The position is based in Toronto and some travel within Canada may be required.
A pre-employment background check will be conducted.
As part of our selection process, all candidates must clear a criminal background check.
Additionally, a credit check and drivers abstract may be required depending on the role.

Skills

Bi-lingual
Fraud and other types of investigations
Team player
Balancing multiple priorities concurrently
Working under time constraints
Excellent written and communications skills
Professionalism and objectivity
Taking initiative
Functioning in an independent manner
Establish relationships with key internal and external partners
Post-secondary education (in Criminology, law enforcement or related discipline) is preferred.
2-3 years of experience in conducting fraud-related reviews or detailed analyses on illegal activity.
Advanced knowledge of Maestro, ICM, Vision21, and SGI systems and business rules.
Advanced knowledge Microsoft Office applications (Outlook, Word, Excel, and Power Point).
Working knowledge of reporting, databases, SQL, etc.
Ability to acquire skills with internal IT applications, systems and security controls used by Corporate Investigations.
Working knowledge of ORACLE Financial an asset.
Excellent analytical and problem solving skills.
Strong attention to detail and organizational skills.
Excellent verbal and written communications skills.
Experience dealing with internal and external customers.
Strong ability to multi-task and to adapt quickly to constantly changing priorities.
Demonstrated aptitude to working effectively autonomously with minimum supervision.
Team player who demonstrates strong interpersonal skills, initiative, and adaptability.
Knowledge of the judiciary system, both criminal and civil processes, and the rules of admissibility of evidence.
Demonstrated ability to make sound decisions within tight time frames that reflect depth of knowledge.
Ability to prioritize workload to meet deadlines and handle pressure.
Creative initiative-taker in seeking optimum solutions to a problem.

Location

Toronto, ON

Work Type

Full time
Onsite

Experience Level

2-3 years of experience in conducting fraud-related reviews or detailed analyses on illegal activity.

Education Level

Post-secondary education (in Criminology, law enforcement or related discipline) is preferred.

Salary/Compensations

Competitive salary & annual bonus

Benefits

Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
Paid time off for volunteering
Company matching contributions to charities you support
Self-driven career development programs (E.g. MyPath program)
Rogers First: priority in applying to internal roles of interest
Homewood employee & family assistance program
Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
Low or no-cost fitness membership with access to virtual classes

About the Company

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing.
We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work.
We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate.
If you are considering your next step, we have exciting opportunities waiting for you.
Come build a rewarding career at Rogers and be a driving force behind our success story!
Work for an organization committed to environmental protection
Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women.
We all bring something different, and we know what makes us different makes us great.

Equal Opportunity

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong.
We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work.
Everyone who applies for a job will be considered.
We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation.
We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best.
Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.
You matter to us!