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About the Role
The Research Analyst 3 will support advancing various programs and projects within the Transportation Services Policy, Data & Strategic Initiatives Section. This role contributes to shaping the City’s policy and practices related to transportation right-of-way usage and management, data collection and analysis, and responding to data requests to create a more livable, equitable, and resilient City.
Responsibilities
- Conduct research for assigned projects, considering field developments, corporate policies, legislation, and government initiatives.
- Establish and maintain SharePoint filing systems and support process development for compliance with MFIPPA and City records management policies.
- Respond to business inquiries from internal and external sources, including managing logistics and payment processing for data requests.
- Compile and analyze data such as technical traffic data, surveys, and public consultation input.
- Take minutes at meetings to support the Section’s work.
- Input requests, reports, documents, proposals, and correspondence into systems like Maximo.
- Compile information packages and manage direct mail activities for Unit activities.
- Coordinate regularly with the Director’s Assistant (DA) and provide coverage when the DA is away.
- Coordinate with other support staff regarding office needs.
- Coordinate meetings, including scheduling, booking locations, and managing logistics.
- Update and maintain directories, statistics, and communications for all division levels, including management.
Requirements
- Post-secondary degree or diploma in Urban Planning, Social Studies, Political Science, Public Administration, or a related field, or equivalent combination of education and experience.
- Experience conducting research, analyzing, and interpreting large volumes of data and summarizing findings.
- Considerable experience in information identification, collection, and documentation, including developing written materials like reports, minutes, and memos.
- Considerable experience using Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to establish and maintain effective collaborative working relationships and operate as a member of an interdisciplinary team.
- Ability to research, access, and summarize qualitative and quantitative information into clear reports for senior management and stakeholders.
- Ability to demonstrate curiosity, understand work purpose, identify issues, solve problems, and ask questions.
- Strong knowledge of urban planning and/or transportation planning and operations language and concepts.
- Strong organizational skills.
- Flexibility and adaptability to new or evolving work assignments.
- Strong written and verbal communication skills.
- Knowledge of the City's financial policies and procedures, including payment processing, or similar knowledge from other organizations.
- Familiarity with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and municipal obligations under this Act.
- Knowledge of the City’s records management policies and/or best practices.
Skills
- Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- SharePoint
- Maximo
- Research
- Data Analysis
- Information Management
- Report Writing
- Minute Taking
- Communication (Written and Verbal)
- Organizational Skills
- Problem Solving
- Urban Planning Concepts
- Transportation Planning Concepts
- Financial Policies and Procedures
- MFIPPA
- Records Management
Location
- City Hall, 100 Queen Street West, East Tower
- 433 Eastern Avenue
Work Type
- Full-time
- Permanent
- Hybrid (In-office required 3 days per week)
Experience Level
- Considerable experience
Education Level
- Post-secondary degree or diploma in Urban Planning, Social Studies, Political Science, Public Administration, or a related field
Salary/Compensations
- $36.35 - $39.69 per hour
About the Company
- The City of Toronto is committed to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
- The City of Toronto is committed to creating an accessible and inclusive organization.
- We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Equal Opportunity
- The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
- Learn more about the City’s commitment to employment equity.
- Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
- Disability-related accommodation during the application process is available upon request.
- Learn more about the City’s Hiring Policies and Accommodation Process.