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About the Role
We are hiring Senior Product Managers to own one or more product areas end to end, working directly with engineering, design, implementation, customers, and company leadership. You will own the customer problem, product direction, execution, launch, adoption, and measurable outcomes.
Responsibilities
- Own one or more major product areas within Marshall, with scope sized to their complexity, maturity, and customer needs.
- Expand compliance, servicing, scorecards, and insights across calls and turn findings into operational action.
- Connect lender systems through reusable integrations, canonical data models, and clear system-of-record boundaries.
- Launch opinionated 0-to-1 products on the LMS foundation as the platform and customer needs mature.
- Drive end-to-end outcomes for your portfolio—from field discovery and strategy through specifications, launch, adoption, and measurable operational impact.
- Make product decisions that strengthen shared platform capabilities rather than accumulating bespoke customer implementations.
- Actively own portfolio strategy, boundaries, sequencing, and product quality in partnership with the broader Marshall team.
Requirements
- Owned meaningful enterprise product areas end to end and can adjust operating depth to the complexity of the problem.
- Shipped 0-to-1 products from an ambiguous operational problem through production adoption.
- Travel to sit beside lender operators and learn real workflows, exceptions, and workarounds.
- Define success through customer adoption and operational outcomes, not feature delivery alone.
- Reason about integrations, data models, workflow state, permissions, migrations, auditability, and source-of-truth boundaries.
- Form a product opinion and know what to standardize, configure, or decline.
- Possess instincts for regulated, high-consequence systems and safe failure behavior.
- Communicate clearly with frontline operators, lender executives, risk teams, and engineers.
Skills
- Loan servicing
- Collections
- Loan management systems
- Core banking
- Financial operations
- Integration building
- Data modeling
- Workflow automation
- System-of-record
- Compliance
- Quality management
- Contact-center analytics
- AI-powered enterprise software
Location
- San Francisco
Work Type
- In-person
- Full-time
Experience Level
- Senior
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Generous 401(k)
- Catered lunches
About the Company
- Salient builds AI agents for regulated financial services, automating loan servicing, compliance, collections, recovery, insurance claims, and disputes.
- Backed by a16z and Y Combinator, with $75M raised in Series A funding.
- Cash flow positive and profitable, with mid eight figure ARR achieved in under two years.
- Serving more than 20% of the auto lending industry.
- Processing millions of real customer calls and transactions every day.
- Fully deployed in production with major financial institutions.
- Actively expanding into new financial services segments.
- Building together in person in San Francisco.
- Deeply integrated with customers, owning the full technology stack, and moving quickly to bring modern AI into regulated industries where precision, reliability, and performance matter.
Equal Opportunity
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