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About the Role

This role involves leading, coaching, and developing an onsite team to drive leasing, resident retention, and occupancy goals while delivering outstanding customer service. You will manage budgets, expenses, collections, and financial performance, ensuring compliance with all relevant regulations and company standards. The goal is to create an environment where residents love living and team members love working.

Responsibilities

Lead, coach, and develop an onsite team.
Drive leasing, resident retention, and occupancy goals.
Deliver outstanding customer service to residents.
Ensure the community looks its best through daily walks.
Partner with the Maintenance Supervisor to ensure timely completion of service requests.
Oversee apartment turns and make-ready schedules.
Manage budgets, expenses, collections, and financial performance.
Review monthly financials and identify opportunities for improvement.
Prepare reports including payroll, collections, market surveys, inspections, and operating reports.
Manage rent collections, deposits, notices, and resident accounts.
Approve invoices and monitor purchasing within budget.
Recruit, interview, hire, train, coach, and recognize team members.
Conduct performance reviews and provide ongoing coaching.
Build marketing strategies using social media and local outreach.
Stay informed on local market trends and competitor activity.
Ensure compliance with Fair Housing, OSHA, company policies, and operational standards.
Create an environment where residents love living and team members love working.

Requirements

Property management leadership experience.
Experience leading and developing a successful team.
Strong financial and budgeting skills.
Great communication and customer service skills.
Experience with Yardi or other property management software.
Strong organization and attention to detail.
Positive attitude and willingness to be flexible.
Valid driver's license and automobile insurance.

Skills

Leadership
Coaching
Team Development
Leasing
Resident Retention
Customer Service
Budget Management
Financial Analysis
Reporting
Rent Collection
Marketing
Social Media
Market Analysis
Fair Housing Compliance
OSHA Compliance
Recruiting
Hiring
Training
Performance Management
Communication
Organization
Attention to Detail

Location

Onsite

Work Type

Full-time

Experience Level

Leadership experience

Salary/Compensations

Eligible for quarterly Property Manager bonus.
Eligible for monthly property performance bonuses.
Eligible for year end bonus.

Benefits

Medical, Dental & Vision Insurance
Employer Paid Life Insurance
Short & Long Term Disability
Accident & Hospital Insurance
401(k)
Paid Vacation & Sick Time
Company Paid Holidays (approx. 23 days off in first year)
Ongoing training and professional development
Opportunities to grow career from within

About the Company

People are the heart of everything we do.
We believe great communities start with great teams, and we invest in yours from day one.
You'll receive hands-on training, support from experienced leaders, and opportunities to grow your career.
We promote from within whenever possible and celebrate team members who take ownership, solve problems, and make a difference every day.

Equal Opportunity

Lighthouse Property Management is an Equal Opportunity Employer.
Employment decisions are based on qualifications, performance, and business needs.
We welcome talented people from all backgrounds and are committed to creating an inclusive workplace where everyone has the opportunity to succeed.