Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Manager, People Services and Recruitment role.
Rezi rewrites your resume against Department of Communities and Justice's job description. Free.
Tailor your resume to this Manager, People Services and Recruitment role.
Rezi rewrites your resume against Department of Communities and Justice's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Manager, People Services and Recruitment posting at Department of Communities and Justice — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Manager, People Services and Recruitment posting at Department of Communities and Justice — free, in seconds.
About the Role
Lead the frontline People & Culture service and recruitment function, helping to shape a simpler, more modern HR service experience. Build the systems, service standards, and team capability that support Legal Aid NSW's next phase of modernization.
Responsibilities
- Lead People Services and Recruitment to deliver consistent, high-quality HR service delivery, recruitment, onboarding and establishment support across Legal Aid NSW
- Set service standards and establish clear triage, workflow, quality assurance and escalation arrangements
- Oversee portfolio-aligned recruitment delivery, hiring manager support, candidate management, selection governance and recruitment compliance
- Use service data, recruitment metrics and customer feedback to improve performance, identify risk and remove friction
- Strengthen digital enablement, self-service, knowledge management and system improvements
- Connect frontline services with Senior People Partners and specialist People & Culture teams so operational delivery supports workforce priorities
- Lead and develop a multidisciplinary team, building capability, accountability, service discipline and a strong customer-focused culture
Requirements
- Undertake relevant pre-employment checks such as Criminal Record Check, and Conduct Service Check.
- Relevant experience in recruitment, human resources or workforce services.
- Willingness to travel to regional and metropolitan offices as required.
- Hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing roles) or a valid visa to work in Australia (for temporary roles)
Skills
- Extensive experience leading HR service delivery, HR operations, recruitment or Talent Acquisition in a complex, high-volume environment
- Ability to see the connection between process, systems, people and customer experience
- Uses data and operational insight to challenge how work is done and improve performance
- Ability to lead through change while maintaining service continuity and confidence
- Ability to set clear expectations and build capability, accountability and service discipline
- Comfortable working across business partnering and specialist HR teams to deliver integrated services
Location
- Sydney
Work Type
- Full-time
- Ongoing
- Flexible ways of working supported
Experience Level
- Clerk Grade 11/12
- Negotiable on experience
Salary/Compensations
- $154,231.00 minimum plus superannuation
Benefits
- Flexible Working
- Professional Growth opportunities
- Work Health, Safety and Wellbeing programs
About the Company
- Legal Aid NSW is modernising how People & Culture works, building a more connected and responsive service model using better technology, clearer service pathways and stronger insights.
- Every person recruited contributes to Legal Aid NSW delivering access to justice.
- We recruit across a large and diverse organisation, including frontline legal services, corporate functions, specialist professions and regional locations across NSW.
- We are building a workplace where every culture, identity, ability and voice are included and valued.
- We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities.
Equal Opportunity
- We are building a workplace where every culture, identity, ability and voice are included and valued.
- We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
- You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.