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About the Role

Heritage Senior Living is seeking a dependable and caring Housekeeper to maintain a clean, safe, and welcoming environment for residents, families, visitors, and employees. This role involves more than just cleaning; it's an opportunity to become a trusted part of residents' daily lives and help their community feel like home.

Responsibilities

Clean and maintain resident living areas, bathrooms, dining areas, offices, and common spaces.
Sweep, mop, wash, and vacuum floors.
Dust and clean furniture, fixtures, windows, and other surfaces.
Empty trash and properly dispose of waste.
Clean resident equipment, including wheelchairs, as assigned.
Complete routine and scheduled deep cleaning tasks.
Deep clean carpets, furniture, and other areas as needed.
Maintain a clean, organized, and properly stocked housekeeping cart.
Ensure the community remains presentable, comfortable, and welcoming.
Collect, wash, dry, fold, and return resident laundry.
Handle resident belongings carefully and respectfully.
Complete housekeeping-related laundry, including cleaning rags and mops.
Ensure resident laundry is returned accurately and timely.
Follow established safety, sanitation, and infection-control procedures.
Use cleaning products, chemicals, supplies, and equipment safely.
Follow regular and deep-cleaning schedules.
Identify and promptly report safety hazards or maintenance concerns.
Maintain housekeeping supplies and notify leadership when additional supplies are needed.
Help maintain an environment that supports resident and employee health and well-being.
Interact with residents in a friendly, respectful, and compassionate manner.
Respect resident privacy, dignity, belongings, and personal space.
Be attentive to residents while working.
Promptly report observed changes in a resident's condition or behavior.
Work collaboratively with caregivers, nursing, culinary, life enrichment, maintenance, and leadership.
Help create a comfortable and homelike environment.
Document completed housekeeping services in the applicable point-of-care system.
Complete assigned cleaning logs and other required documentation.
Complete required Relias education and other assigned training.
Participate in daily flash training and other meetings or education.
Complete other housekeeping and community responsibilities as assigned.

Requirements

Dependable, hardworking, detail-oriented, and genuinely cares about the people served.
Takes pride in keeping things clean and organized.
Notices details others might miss.
Enjoys working around and building relationships with older adults.
Understands the importance of respecting someone's home and belongings.
Can work independently and stay productive without constant supervision.
Comfortable following cleaning and infection-control procedures.
Follows through on responsibilities.
Works well as part of a team.
Has a positive attitude and strong customer-service mindset.
Willing to help wherever needed to support the community.
Ability to work independently with limited supervision.
Ability to work discreetly and respectfully in resident and guest areas.
Caring and compassionate attitude with genuine concern for older adults.
Strong attention to detail and organizational skills.
Strong customer-service orientation.
Ability to follow cleaning, sanitation, safety, and infection-control procedures.
Ability to work collaboratively with employees throughout the community.
Ability to learn and use required electronic documentation systems.
Ability to meet applicable pre-employment, training, and regulatory requirements.
Communicate effectively with residents, families, visitors, employees, and supervisors.
Read and complete cleaning schedules, product instructions, safety information, electronic documentation, and other required records.
Stand and walk for extended periods.
Frequently bend, reach, stoop, kneel, push, pull, and perform repetitive movements.
Lift, carry, and move housekeeping equipment, supplies, laundry, and other items weighing up to 50 pounds.
Push and maneuver housekeeping carts, vacuums, and other cleaning equipment.
Safely use cleaning products, chemicals, and housekeeping equipment.
Perform hands-on cleaning, laundry, and sanitation responsibilities.
Maintain regular and reliable attendance.
Work a flexible schedule based on community needs, which may include weekends, holidays, and additional hours.

Skills

Housekeeping
Environmental services
Hotel cleaning
Healthcare cleaning
Senior living cleaning
Sanitation
Infection control
Customer service
Attention to detail
Organization
Teamwork
Independent work
Electronic documentation systems

Location

New Berlin, WI

Work Type

Casual Position
Every other weekend Saturday and Sunday 5hr Shifts

Experience Level

Previous housekeeping, environmental services, hotel, healthcare, senior living, or related experience preferred but not required.

Salary/Compensations

Undisclosed

Benefits

Competitive pay
Health, dental, and vision insurance
Paid time off
Paid holidays and/or holiday pay
Retirement savings opportunities
Employee assistance and wellness resources
Training and development opportunities
Career growth and advancement opportunities
Employee recognition programs
A supportive and team-oriented work environment
Meaningful work

About the Company

Heritage Senior Living is dedicated to creating a clean home, bringing comfort, and making a difference for residents.
For our residents, this isn't simply a building—it's their home. As a Housekeeper, you'll play an important role in making that home clean, comfortable, safe, and welcoming.
You'll have the opportunity to build meaningful relationships with the people whose homes you care for.
A clean apartment, freshly completed laundry, a friendly conversation, or simply noticing that a resident may need assistance can make a meaningful difference in someone's day.

Equal Opportunity

Heritage Senior Living is an equal opportunity employer.
Employment is subject to applicable pre-employment, training, and ongoing requirements in accordance with federal and state law.