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About the Role
Join our compact, fast-moving Berlin team backed by a world leader in safety solutions. In this high-impact position, you will serve as the primary technical point of contact for clients, coordinate complex customer projects, and actively drive sales growth alongside our field team.
Responsibilities
- Advise incoming client inquiries via telephone and email, understanding their technical requirements and pitching tailored safety solutions.
- Draft, issue, and track commercial proposals using Zoho CRM and ERP.
- Oversee project execution by bridging communication between clients, site managers, and external technicians.
- Reconnect with former clients, maintain service/recertification schedules, and execute outbound re-activation campaigns.
- Partner with Field Sales Managers to schedule client meetings, update CRM records, and help modernize internal workflows.
Requirements
- 3+ years of relevant experience in B2B inside sales, sales support, or technical client management.
- Native-level German (C2) and professional English (C1) proficiency.
- Ability to understand, explain, and recommend mechanical/industrial products.
- Practical experience with CRM platforms (Zoho preferred), ERP systems, and standard business applications (MS Office / Teams).
- Committed to working 100% on-site at our Berlin location.
- Prior exposure to the industrial, safety, or construction supply industries is a plus.
- Demonstrated history of reviving dormant accounts or improving administrative workflows in an SME setting is a plus.
- Exceptionally structured, self-driven approach with a confident and engaging phone presence is a plus.
Skills
- Consultative Sales
- Account Support
- Pipeline Management
- Quote Execution
- Project Coordination
- Client Communication
- CRM (Zoho preferred)
- ERP Systems
- MS Office / Teams
Location
- Berlin, Germany
Work Type
- 100% On-Site
- Full-Time
- Permanent
Experience Level
- 3+ years
Salary/Compensations
- €3,800 / month (€45,600 / year) Base + Uncapped Variable Bonus
Benefits
- Permanent full-time contract
- 30 calendar days of annual paid leave
- Direct access to European corporate training programs
- International advancement pathways
- Opportunity to shape local office culture and processes
- Upcoming move to a modern, centrally located office facility in Berlin
- Comprehensive product and technical training program
About the Company
- World leader in safety solutions.