Medical Receptionist at TEKsystems | New Berlin, WI, US | Rezi

Medical Receptionist at TEKsystems

Medical Receptionist

TEKsystems · New Berlin, WI, US

1 months ago

Medical Receptionist

TEKsystems · New Berlin, WI, US

a month ago
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About the Role

Support daily operations by serving as the central point of communication between customers, drivers, warehouse teams, retail locations, and internal departments. This role is ideal for someone who enjoys helping people, multitasking, and keeping operations running smoothly within a collaborative healthcare-related environment.

Responsibilities

  • Coordinate operational activities before orders and information are sent to warehouse teams.
  • Partner with customer service, retail teams, and call center staff to ensure seamless service delivery.
  • Answer patient phone calls and assist with equipment troubleshooting, oxygen equipment evaluations, and scheduling deliveries, pickups, and service requests.
  • Coordinate equipment deliveries and pickups with hospice partners.
  • Assist walk-in patients with equipment returns and deliveries.
  • Manage routing and dispatch activities by communicating with drivers and warehouse personnel.
  • Maintain accurate documentation and communications through Microsoft 365 applications, including Teams and Outlook.
  • Provide exceptional customer service while handling multiple priorities in a fast-paced environment.

Requirements

  • Previous customer service experience
  • Strong computer proficiency and comfort learning new systems
  • Experience using Microsoft Office/Microsoft 365 applications
  • Excellent communication and organizational skills
  • Team-player mentality with a willingness to support others
  • Ability to multitask and prioritize effectively

Location

  • New Berlin, WI

Work Type

  • Full-Time
  • Onsite
  • Contract to Hire

Salary/Compensations

  • $20.00 - $21.00/hr

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

About the Company

  • We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
  • We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

Equal Opportunity

  • The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
  • The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
  • Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
  • It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.