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About the Role
Five Below is seeking passionate, customer-service-oriented individuals to join their team as part-time Seasonal Sales Associates. This temporary role is central to the customer experience, focusing on driving sales and ensuring a positive shopping environment during the busy holiday season.
Responsibilities
- Greet and assist customers promptly, handling multiple customers efficiently.
- Assess customer needs by sharing product knowledge, answering questions, and offering recommendations.
- Engage in suggestive selling and stay informed on product availability.
- Promote store events, promotions, and special activities.
- Resolve customer concerns by offering alternative solutions and aiming to turn returns into exchanges.
- Communicate restocking needs, service requirements, and customer feedback to management.
- Collaborate with the team to achieve store and company objectives.
Requirements
- At least 16 years old.
- Available to work a flexible schedule.
- Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
- Good communicator with the ability to engage with customers.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
Skills
- Customer service
- Sales
- Product knowledge
- Communication
- Problem-solving
- Merchandise organization
- Checkout operations
Location
- Onsite
Work Type
- Part-time
- Seasonal
- Hourly
Experience Level
- Entry-level
Salary/Compensations
- $15.50 per hour
Benefits
- Health coverage
- Financial wellness
- Personal wellness
About the Company
- Five Below is a retail company focused on providing an amazing experience with unlimited possibilities at low prices.
- The company culture emphasizes fun, passion, and creating a 'WOWplace'.
Equal Opportunity
- Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
- Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities.