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About the Role
Five Below is seeking passionate, customer-service-oriented individuals to join our team as part-time Seasonal Sales Associates. This temporary role is central to delivering an amazing customer experience during our busy holiday season, from October through January. You'll be at the heart of our energetic stores, driving sales and ensuring customer satisfaction.
Responsibilities
- Greet and assist customers promptly, handling multiple customers efficiently.
- Assess customer needs by sharing product knowledge, answering questions, and offering recommendations.
- Engage in suggestive selling and stay informed on product availability.
- Promote store events, promotions, and special activities.
- Resolve customer concerns courteously and professionally, aiming to turn returns into exchanges.
- Communicate restocking needs, service requirements, and customer feedback to management.
- Collaborate with the team to achieve store and company objectives.
Requirements
- At least 16 years old.
- Available to work a flexible schedule.
- Comfortable with or willing to learn technology (computers, cash registers, hand-held and mobile devices).
- Good communicator with the ability to engage with customers.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
Skills
- Customer service
- Sales
- Merchandise organization
- Checkout operations
- Product knowledge
- Suggestive selling
- Communication
- Problem-solving
Location
- Onsite
Work Type
- Part-time
- Seasonal
- Hourly
Experience Level
- Entry-level
Salary/Compensations
- $15.00 per hour
Benefits
- Health coverage
- Financial wellness support
- Personal wellness support
About the Company
- Five Below is a retail company focused on providing an amazing experience with unlimited possibilities at low prices.
- Our growth is driven by our purpose: 'We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!'
- We foster a culture of passion, big ideas, and high energy, making our workplace a 'WOWplace'.
Equal Opportunity
- Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
- Five Below is committed to working with and providing reasonable accommodations for individuals with disabilities.