Guest Service Supervisor - XtraMart at Global Partners LP | NY, US | Rezi

Guest Service Supervisor - XtraMart at Global Partners LP

Guest Service Supervisor - XtraMart

Global Partners LP · NY, US

6 days ago

Guest Service Supervisor - XtraMart

Global Partners LP · NY, US

7 days ago
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About the Role

The Guest Service Supervisor is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.

Responsibilities

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coach employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
  • Ensure the 24/7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Replenish products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.

Requirements

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for position.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
  • Work in intermittent temperatures (i.e., cooler, outside, etc.).
  • Must have reliable transportation.

Work Type

  • Full-time

Education Level

  • High school diploma or equivalent

Salary/Compensations

  • $18.73 - $21.94

Benefits

  • Competitive salaries
  • Opportunities for growth
  • Talent Development Team for trainings
  • Medical, Dental, Visions and Life Insurance
  • Additional wellness support
  • 401k and a match component
  • Tuition reimbursement (offered after 6 months of service)

About the Company

  • At Global Partners, business starts with people. Since 1933, we’ve believed in taking care of our customers, our guests, our communities, and each other—and that belief continues to guide us.
  • The Global Spirit is how we work to fuel that long term commitment to success.
  • As a Fortune 500 company with 90+ years of experience, we’re proud to fuel communities—responsibly and sustainably.
  • We show up every day with grit, passion, and purpose—anticipating needs, building lasting relationships, and creating shared value.

Equal Opportunity

  • Global Partners LP is an equal opportunity employer.
  • We foster a company culture where ideas from all people help us grow, move and thrive.
  • We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.
  • If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.