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About the Role

The Director of Conflicts is responsible for partnering with Risk Management leadership and the Office of the General Counsel to establish processes and procedures for timely conflict resolution, create risk mitigation systems, and enable consistent execution through functional managers. This position may be filled remotely or in any of our office locations.

Responsibilities

Provide firm-wide operational direction for conflict checking.
Stay abreast of new technologies, trends, and changes in ethical requirements in various jurisdictions.
Train conflicts managers, conflicts counsel, analysts, and other relevant teams.
Coordinate with the Business Intake Team and other departments.
Identify and implement best practices in assigned functional areas.
Identify efficient methods for processing requests to improve service, accuracy, value, turnaround time, and cost-effectiveness.
Monitor technology developments and recommend appropriate technology adoption.
Develop and enforce firm-wide policies and procedures for conflicts, intake, and risk management.
Establish and oversee processes for capturing updated engagement information.
Conduct training for firm lawyers and staff on departmental policies and procedures.
Serve as the primary escalation point for departmental quality assurance issues.
Oversee employment conflict check processes and review/approve specialized new client matter forms.
Oversee guidelines for Ethical Walls implementation.
Prepare and maintain the department budget.
Manage department projects and requests to ensure they are on budget, on time, and meet strategic objectives.
Provide oversight to the department intranet site.
Ensure accuracy and readiness of supported systems for audits.
Ensure service standards are met and establish mechanisms to monitor productivity.
Provide statistical information to senior leadership.
Design, implement, and execute systems for daily and weekly departmental NBI and conflicts reports.
Collaborate with other groups across the firm, including Business Professional Recruiting, Accounting, and Managing Directors.
Participate in strategic leadership meetings.
Lead, mentor, and develop a high-performing team, promoting accountability, inclusivity, and service excellence.
Provide strategic leadership and direction to the Conflicts team.
Recruit, train, and mentor team members.
Foster a collaborative and inclusive work environment.
Maintain a working knowledge of responsibilities for all roles within the department.
Provide employee counseling and disciplinary action as needed.
Conduct regular meetings with managers and staff.
Conduct monthly meetings with managers.
Identify training and development needs for the department and implement training with managers.
Provide recommendations for annual bonus and merit increases.

Requirements

Bachelor’s Degree in a relevant field required; JD strongly preferred but not required.
Extensive legal conflicts experience within a law firm environment in an attorney or senior paralegal role.
Minimum of ten (10) years of increasingly responsible, directly related experience, including significant supervisory experience, in a law firm or similar professional services environment.
Demonstrated subject matter expertise in legal ethics and conflicts rules, practices, and procedures.
Substantial experience leading company-wide initiatives within a multi-office setting, preferably in a professional services firm environment.
Proficiency with conflicts software systems, preferably Elite and Intapp Open.
Demonstrated ability to provide quality client service and develop and maintain effective business relationships.
Demonstrated ability to communicate clearly and effectively, both orally and in writing, and to make presentations.
Demonstrated intellectual curiosity and commitment to innovating and enhancing firm practices.
Demonstrated ability to organize and prioritize multiple projects in a dynamic and complex environment, meeting deadlines.
Ability to work under pressure and conflicting circumstances.
A non-hierarchical approach; the flexibility and ability to build consensus.
Strong integrity, maturity, and fairness in dealing with people and confidential information.
Strong influencing capabilities and sound judgment.
Include a cover letter and resume when applying.

Skills

Legal ethics
Conflicts rules, practices, and procedures
Conflicts software systems (Elite, Intapp Open)
Risk management
Business intake
Team leadership
Mentoring
Training
Budget management
Project management
Communication (oral and written)
Presentation skills
Client service
Interpersonal skills
Confidentiality
Organization
Prioritization
Problem-solving

Location

Remote
California
Colorado
Connecticut
Illinois
Massachusetts
Maryland
Maine
Minnesota
Jersey City, NJ
New York
Virginia
Vermont
Washington
Washington, D.C.

Work Type

Remote
Full-time

Experience Level

Senior
10+ years of experience
Significant supervisory experience

Education Level

Bachelor’s Degree
JD preferred

Salary/Compensations

California: $209,000 - $427,000
Colorado: $193,000 - $343,000
Connecticut: $166,000 - $421,000
Illinois: $189,000 - $367,000
Massachusetts: $209,000 - $400,000
Maryland: $203,000 - $307,000
Maine: $142,000 - $328,000
Minnesota: $209,000 - $346,000
Jersey City, NJ: $227,000 - $412,000
New York: $195,000 - $421,000
Virginia: $136,000 - $397,000
Vermont: $207,000 - $397,000
Washington: $203,000 - $385,000
Washington, D.C.: $270,000 - $397,000

Benefits

Medical and dental coverage
Life insurance
Short-term and long-term disability insurance
Pre-tax flexible spending account for certain medical and dependent care expenses
Employee assistance program
Paid Time Off
Paid holidays
Participation in a retirement plan program after meeting eligibility requirements

About the Company

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations.
At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes.
Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences.
We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.
Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation.

Equal Opportunity

EOE/Minority/Female/Disabled/Vet.