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About the Role
We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. We are seeking challengers ready to shape the future with us in a visionary and collaborative environment.
Responsibilities
- Provide remote and on-site support for hardware and software issues on Raith Nanofabrication systems.
- Perform instrument installations, qualifications, updates, upgrades, maintenance, and repairs.
- Utilize technical expertise to gather and interpret system data to solve complex equipment issues quickly and effectively.
- Help maintain Service Tools.
- Provide feedback for Continuous Improvement on systems and procedures.
- Communicate with colleagues and Customers at a professional and proactive level.
- Advance career by becoming an expert in supporting multiple Raith product lines and providing escalation support.
Requirements
- Associate or bachelor’s degree in an engineering or science-related field.
- 2 to 5 Years practical engineering experience.
- Exceptional team working and communication skills.
- Solution driven and customer oriented.
- Outstanding independent problem-solving skills using root cause analysis methods.
- Experience in servicing precision equipment (installation, maintenance, troubleshooting and repairs).
- Proficiency with electronic test equipment and hands-on mechanical experience with semiconductor instrumentation.
- Ability to travel locally and occasionally to other locations in the Americas and Europe.
Skills
- Mechanical Engineering
- Electrical Engineering
- Ultra-high vacuum systems
- High voltage supplies
- Robotics
- Electromechanical systems
- Precision stages
- SEM/FIB/TEM instruments
Location
- Troy, NY
Work Type
- On-site
- Travel
Experience Level
- 2-5 years
Education Level
- Associate's degree
- Bachelor's degree
About the Company
- We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions.
- Defined by a dynamic environment that is at the forefront of tomorrow’s technological advances on a global scale.
- We are seeking challengers ready to shape the future with us.
- We are looking for individuals who thrive in visionary and collaborative environments, bringing their unique strengths and their passion to make RAITH the innovative force it is.
- Join our 390-strong team.