Part Time - Clinical Robot Associate - Rochester, NY (on-site)
Diligent Robotics · NY, US
a month agoImpress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Part Time - Clinical Robot Associate - Rochester, NY (on-site) role.
Rezi rewrites your resume against Diligent Robotics's job description. Free.
Tailor your resume to this Part Time - Clinical Robot Associate - Rochester, NY (on-site) role.
Rezi rewrites your resume against Diligent Robotics's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Part Time - Clinical Robot Associate - Rochester, NY (on-site) posting at Diligent Robotics — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Part Time - Clinical Robot Associate - Rochester, NY (on-site) posting at Diligent Robotics — free, in seconds.
About the Role
Join our mission-driven, venture-backed team as we build out our customer-facing operations arm. As part of Diligent Robotics’ founding operations team, you will uphold the highest standards for safe clinical use of robots in real-world hospital environments. Through excellent communication and documentation, you will work alongside the hospital staff and our engineering team while assisting a cutting-edge fleet of robots. As part of the founding team, you will help design and implement processes as the organization scales. Clinical Robot Associates will solve unexpected situations that might arise during a shift, and work effectively as a team to ensure exceptional results to our hospital partners.
Responsibilities
- Monitoring and safely assisting mobile service robots in a hospital environment
- Collecting data and troubleshooting in a variety of real-world situations, while simultaneously providing detailed and accurate feedback to our engineers
- Prioritizing the customer experience, ensuring their expectations are always met or exceeded
- Communicating with hospital staff and, occasionally, the public regarding robot operation
Requirements
- A high school graduate or possess a GED
- Customer-service oriented: friendly, skilled in de-escalation, and able to juggle customer demands and company needs
- Excellent written and verbal communicator: convey information to internal stakeholders in phone calls and direct messenger
- Organized: can juggle and make progress on multiple tasks simultaneously
- Self-sufficient: get things done, learn what you don’t know, and can make quick decisions independently
- Able to lift up to 40 pounds
- Able to work varying shift times including nights and weekends
- Willing to work during significant holidays
- Willing to be vendor credentialed, which will include various immunizations, a background check, and a drug screen
Skills
- Customer service
- De-escalation
- Communication
- Organization
- Problem-solving
- Data collection
- Troubleshooting
- Feedback provision
Location
- Rochester, NY
Work Type
- On-site
- Part-time
- Full-time
Experience Level
- Entry-level
Education Level
- High school graduate or GED
Salary/Compensations
- $20/hr
About the Company
- We envision a future powered by robots that work seamlessly with human teams.
- We build the artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments.
Equal Opportunity
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.