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About the Role
The Commercial Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions that align with business objectives. This role involves building technical relationships with OEMs, providing training to sales teams and customers, managing the solution practice pipeline, and engaging with various client contacts to identify technology opportunities across Data Center, Cloud, Network, Security, and Services spaces.
Responsibilities
- Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
- Design and propose tailored infrastructure solutions that align with customers' business objectives.
- Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
- Provide product training and technical education to the sales team and customers.
- Act as a trusted IT advisor for customers, partnering with Field Account Executives.
- Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
- Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
- Develop solutions that fit customers’ needs and budgets through strategic planning.
- Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
- Educate and develop sales teams on technical selling, product training, services, and technology trends.
Requirements
- Completed Bachelor’s Degree or relevant work experience required
- 3-5 years of experience in a similar role
- Ability to travel to SHI, Partner, and Customer Events
- Advanced certification in one or more of the following mainstream technologies preferred: Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
Skills
- Presenting
- Negotiation
- Communication
- Detail-Oriented
- Organization
- Follow-Up
- Problem-Solving
- Relationship Building
- Documentation
- Results Orientation
- Experience working in complex Data Center sales opportunities - Intermediate
- Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
- Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
- Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
- Expertise in mainstream technologies to include: Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
- Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
Location
- Austin, TX
Work Type
- Hybrid
Experience Level
- 3-5 years
Education Level
- Bachelor’s Degree
Salary/Compensations
- $100,000 - $140,000
Benefits
- Medical
- Vision
- Dental
- 401K
- Flexible spending
About the Company
- Since 1989, SHI International Corp. has helped organizations change the world through technology.
- We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
- Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.
- The heartbeat of SHI is our employees – all 7,000 of them.
- If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Equal Opportunity
- Equal Employment Opportunity – M/F/Disability/Protected Veteran Status