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About the Role
Assort Health is changing how health systems connect patients with care through AI. This role leads our largest and most important healthcare partnerships, working directly with executive, operational, clinical, and technology leaders to improve patient access and organizational performance. You will own complex relationships from launch through expansion while coordinating the teams responsible for delivering results. This is a senior individual contributor role with meaningful influence across our customers, product, and Agent Strategy team.
Responsibilities
- Own Assort’s largest healthcare accounts across the full customer journey.
- Define outcomes, success measures, risks, growth opportunities, and plans for delivering ROI.
- Guide leaders through complex decisions about AI, patient access, and operations.
- Build alignment across executive, operational, clinical, and technology stakeholders.
- Coordinate governance, decisions, timelines, and workstreams across Assort and the customer.
- Protect retention, lead renewals, and identify meaningful expansion opportunities.
- Bring health system insights into product, implementation, and business decisions.
- Mentor other Agent Strategists and improve how the function supports healthcare customers.
- Travel up to 25% for executive meetings, presentations, and customer work.
Requirements
- 8+ years of relevant experience, including at least 5 years working in healthcare or health tech.
- Experience owning large, high-value accounts across adoption, retention, renewal, and expansion.
- Deep knowledge of healthcare operations, patient access, and how provider organizations make decisions.
- Strong executive communication and the ability to navigate complex stakeholder environments.
- Experience leading enterprise programs across multiple departments, workstreams, and senior leaders.
- Strong product aptitude, analytical thinking, and the ability to learn technical healthcare products quickly.
- The ability to influence without authority, mentor others, and improve how a team operates.
- Sound judgment, clear prioritization, and comfort making decisions with limited information.
- Experience helping customers adopt AI, automation, or other emerging technology.
- Experience building customer programs or operating processes from the ground up.
- Experience at an early-stage startup or rapidly growing company.
Skills
- AI
- Automation
- Emerging technology
- Customer program building
- Operating process development
- Product aptitude
- Analytical thinking
- Executive communication
Location
- Remote
Work Type
- Full-time
Experience Level
- Principal
- Senior
Benefits
- Competitive Compensation – Including salary and employee stock options
- Lifelong Learning – Annual budget for professional development, plus training opportunities
- Office Setup Stipend
- Top-Tier Health Coverage – Medical, dental, and vision insurance
- Flexible PTO
- Meals & Snacks
- Fitness Stipend
- Commuter Benefits
- 401(k)
About the Company
- Assort Health is building one continuous conversation for every patient using an AI agent that knows who you are, remembers how you like to be reached, and carries context from symptom to recovery.
- The company has grown from 15 people in 2025 to over 250 by the end of 2026.
- Revenue is up 20x in 15 months.
- Raised $222 million, including a $120 million Series C at a $1.2 billion valuation.
- Named to the Forbes Cloud 100 and the 2026 Enterprise Tech 30.
- Healthcare spends $1.1 trillion a year on administration instead of care.