Director, Project Management & Business Analysis (Global Security)
Royal Bank of Canada · CA
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About the Role
Lead Global Security’s strategic program and project initiatives that impact multiple business functions, delivering strategic value through effective projects, productivity and efficiency tracking, and business analysis. Drive and oversee automation projects, strategic program delivery, and establish governance frameworks that enable cross-functional teams to succeed.
Responsibilities
- Lead projects end-to-end from initiation through post-implementation review, ensuring delivery within approved timeframes, scope, and budgets
- Oversee the delivery of one or more strategic projects, managing project plans, schedules, processes and execution, tracking key milestones, risks, and dependencies
- Facilitate decision-making and develop risk-mitigation strategies to ensure successful project closure and remediation of issues
- Translate business needs into actionable program strategies and executive-level narratives
- Apply business acumen to identify and mitigate high-impact issues and complexities
- Develop methodologies on productivity used cases, and track efficiencies and savings in line with business targets
- Build and maintain strong partnerships with key stakeholders across business functions, technology, operations, and leadership
- Partner with Global Security Strategic Services & Regulatory, and other GS pillar teams to understand priorities to identify and lead projects across the teams
- Develop and maintain strong relationships with senior executives and their delegates
- Influence horizontally across the organization, managing diverse, matrixed stakeholder groups
- Provide executive-level guidance and coaching to program and project teams on best practice
Requirements
- Bachelor's degree in Business Administration, MBA, or related field (advanced degree preferred)
- 10+ years of experience in program and project management, including leadership of complex initiatives
- 5+ years of people leadership experience, or able to demonstrate ability to manage teams and lead complex projects
- Advanced proficiency with Microsoft Office Suite, SharePoint, and project management tools
- Self-driven individual contributor with ability to influence horizontally and partner effectively with key stakeholders
- Critical thinking and strong analytical and problem-solving abilities with a strategic mindset
- Excellent written and oral communication skills with proven ability to present to and influence senior executive audiences
- Strong presentation and leadership skills to communicate complex information to key stakeholders
- Strong organizational, project management, and time management capabilities; ability to meet consistently high-quality standards with simultaneous workstreams
- Experience working in matrixed environments, actively managing diverse groups of stakeholders
- PMP, CSM, CFA, or equivalent project management/finance certification
- Demonstrated expertise in agile frameworks (Scrum, SAFe, Kanban) and tools (JIRA,Confluence, project management software)
- Experience in technology and financial services organizations with cross-border operations
- Proven track record of implementing change management initiatives
- Experience building networks and maintaining key relationships across organizational boundaries
- Desire to learn and develop in a collaborative, fast-paced environment
Skills
- Business Appraisals
- Business Process Modeling
- Commercial Acumen
- Communication
- Critical Thinking
- Group Problem Solving
- Interpersonal Relationship Management
- Requirements Analysis
- Resource Management
- Team Management
Location
- 16 YORK ST:TORONTO
- Toronto
- Canada
Work Type
- Full time
Experience Level
- 10+ years of experience in program and project management
- 5+ years of people leadership experience
Education Level
- Bachelor's degree in Business Administration, MBA, or related field (advanced degree preferred)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services.
- Opportunities to do challenging work
About the Company
- At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.