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About the Role
In this role, you define and drive the end-to-end product design strategy and UI vision for Wero, with a strong focus on coherence, usability and high-quality interfaces across products and lifecycles. You operate at both system and detail level, shaping long-term experience principles while designing critical journeys and interaction patterns yourself. You turn complex business, regulatory and technical requirements into clear, accessible and elegant solutions. Your work is evidence-based, involving planning and synthesizing research, connecting business objectives to user needs, and translating insights into clear design direction. You will mentor designers, elevate standards across teams, and communicate strategy and trade-offs clearly to senior stakeholders.
Responsibilities
- Lead by example in UI craftsmanship, setting clear standards for visual quality, interaction design, accessibility and detail in high-impact product areas.
- Define and drive product design strategy end-to-end, translating product and business direction into coherent experience principles, journeys and shipped UI across platforms.
- Shape and articulate the long-term UI vision for Wero, including emerging payment use cases, ensuring alignment between business goals, regulatory requirements and user needs.
- Partner with Product, Engineering and Compliance to transform complex constraints into intuitive, accessible interface solutions.
- Plan, drive and synthesize discovery and research activities to inform strategy, validate decisions and guide iteration.
- Mentor designers and provide structured feedback that raises overall design maturity, while clearly communicating rationale and trade-offs to senior stakeholders.
Requirements
- 9+ years in product design within product-led organisations, including ownership of complex product areas
- Fluent in English (CEFR C1 or C2)
- Experience defining product or experience strategy and translating it into coherent journeys and shipped UI
- Solid accessibility practice, designing to WCAG AA level or higher
- Experience designing end-to-end journeys in complex digital products from discovery to iteration
- Experience shaping coherent multi-platform ecosystems (mobile, web, partner touchpoints)
- Comfortable using qualitative and quantitative research methods to inform and validate design decisions
- Able to connect insights to product strategy and adjust direction based on evidence
- Clear communicator who can explain design rationale and trade-offs to technical and non-technical audiences
- Experience influencing senior stakeholders and aligning cross-functional teams
- Able to zoom between long-term vision and detailed UI decisions
Skills
- Advanced proficiency in Figma
Location
- Remote-first
Work Type
- Remote-first
- Full-time
Experience Level
- 9+ years
Education Level
- Degree in Design, HCI or related fields is welcome but not required.
Benefits
- Competitive compensation package, featuring salary, performance-based bonus, and a thoughtfully designed, high-quality benefits program
- Learning & development budget: €5,000 training budget per year
About the Company
- In today’s digital Europe, payments still feel too complicated. Random delays, confusing rules, extra apps and accounts make it harder than it should be to pay and get paid.
- The European Payments Initiative is changing that with Wero, a proudly European digital wallet to make payments easier, clearer and more secure. Online, in store, at home and across borders, with your money and data protected under European laws and regulations.
- Wero is live in Belgium, France, Germany and the Netherlands and launching very soon in Luxembourg and Austria. Backed by 17 major banks and the two largest European acquirers, we’re building a brand new, proudly European payment system.
Equal Opportunity
- EPI offers the same job opportunities to all, without distinction of gender, ethnicity, religion, sexual orientation, social status, disability or age. EPI promotes the development of an inclusive work environment that mirrors the diversity of the clients our product is serving.