Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Microsoft Teams Enterprise Voice Engineer role.
Rezi rewrites your resume against Nexus Corporation's job description. Free.
Tailor your resume to this Microsoft Teams Enterprise Voice Engineer role.
Rezi rewrites your resume against Nexus Corporation's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Microsoft Teams Enterprise Voice Engineer posting at Nexus Corporation — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Microsoft Teams Enterprise Voice Engineer posting at Nexus Corporation — free, in seconds.
About the Role
Seeking a Microsoft Teams / Skype for Business professional with strong expertise in Enterprise Voice and UCC environments, along with experience in enterprise-level collaboration solutions, client engagement, and technical solution design.
Responsibilities
- Migrate user base from OnPrem to MS Teams and Tenant to Tenant Migrations.
- Resolve Level 3 Incidents with probable solutions.
- Upgrade, install, configure, design, and migrate Voice from PBX to MS Teams.
- Configure and troubleshoot Dial Plans, Normalization Rules, routes, PSTN Usage, and Voice Policy.
- Perform preventative maintenance to resolve problems or identify resolution to appropriate vendor or manufacturer.
- Coordinate with Customer staff to determine AV/V and basic infrastructure requirements for any new conference room or media design.
- Take initiative and automate for improving efficiency & productivity.
- Conduct “as Is” studies of existing requirements, design future state solutions, and help to transform the UCC solution around the MS Teams and Skype environment.
- Interact with the client to understand business requirements, which will be both functional and technical.
Requirements
- 5 to 7 years of experience with Skype and Microsoft Teams with Enterprise Voice.
- Experience with AudioCodes/Sonus Gateways/Downstream SBCs.
- Knowledge of bandwidth planning, optimal conferencing traffic, capacity, QOS.
- Knowledge of Enterprise Voice features: Call Admission Control, Call Park, Media Bypass, and Auto Attendant.
- Understanding of SIP, SIP Trunk integration, defining outbound translation rules, inbound dial plan, SIP Call flow concepts, and call methods.
- Good knowledge of Active Directory & Domain Services, Certificate Authority.
- Strong knowledge of RFI, RFP, and Solution Response related to MS Teams.
Skills
- Enterprise Voice
- UCC environments
- Enterprise-level collaboration solutions
- Client engagement
- Technical solution design
- MS Teams Direct Routing
- Skype/Teams Enterprise Voice troubleshooting
- Call Quality Dashboard Reporting and Management
- Integrating Video endpoints, Teams meeting rooms & Collaboration Bars configurations
- Response groups, Call queue, Auto Attendant, Dial by Extension, workflows, call routing methods
- Deploying Remote Sites with Enterprise Voice
- O365
- MS Teams
- Skype for Business
- Conferencing solution
- Automation
Experience Level
- 5 to 7 years