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About the Role
The Product Owner will own the backlog for a defined product area, with real latitude over day-to-day delivery decisions, direct access to product leadership, and a clear line of sight from the work to how operators run their business. This role translates Exacta’s product strategy and roadmap into clear, actionable work for software development teams, serving as a key connection point between Product leadership, Engineering, Quality Assurance, Operations, and other business stakeholders.
Responsibilities
- Own, maintain, and refine the product backlog.
- Translate product strategy, roadmap priorities, business needs, and customer requirements into actionable development work.
- Prioritize work based on business value, customer impact, dependencies, regulatory requirements, and defect severity.
- Ensure backlog items are defined, sequenced, and development-ready.
- Exercise independent judgment on daily priorities; escalate decisions materially affecting scope, roadmap, or strategy.
- Ensure development teams understand priorities and business rationale.
- Translate business, customer, operational, and technical needs into user stories, use cases, business rules, and acceptance criteria.
- Clearly define problems, desired functionality, expected behavior, and intended outcomes.
- Identify gaps, dependencies, edge cases, and conflicts before development.
- Break larger initiatives into appropriately sized, actionable work and maintain accurate documentation.
- Serve as the primary Product representative for assigned development teams and participate in Agile ceremonies.
- Partner with Engineering, developers, Scrum Masters, and QA throughout development to ensure alignment on requirements and intended outcomes.
- Clarify requirements, resolve ambiguities, and address dependencies, risks, constraints, and competing priorities.
- Partner with QA to ensure acceptance criteria are testable; review completed functionality and participate in demonstrations, validation, and user acceptance activities.
- Identify gaps between delivered functionality and requirements and coordinate resolution with Engineering and QA.
- Prioritize defects based on customer impact, business severity, regulatory implications, and competing priorities.
- Confirm requirements, documentation, acceptance criteria, and validation are complete before release.
- Support release planning, communications, and knowledge transfer.
- Monitor post-release feedback for defects, follow-up requirements, and enhancements; apply lessons learned to future backlog refinement.
- Distinguish defects, operational issues, operator-specific requests, enhancements, and broader product requirements and route each appropriately.
- Keep Product Marketing current on scope, timing, and functionality changes so communications and external commitments reflect what is shipping.
- Build strong relationships with Customer Operations, Field Operations, Sales, Compliance, and other stakeholders.
- Evaluate stakeholder requests and translate business needs into structured product requirements.
- Communicate status, scope, dependencies, and delivery expectations; manage expectations when requests conflict with roadmap priorities or capacity.
- Maintain strong knowledge of Exacta’s products, platforms, architecture, and HHR environments, including Exacta Connect, NXT, integrations, operator environments, and relevant product capabilities.
- Understand applicable regulatory requirements and incorporate them into development work.
- Understand customer workflows and operational challenges affecting product requirements.
- Continuously strengthen technical and product knowledge to improve communication between business and technical stakeholders.
Requirements
- Strong ability to translate business needs and product direction into clear, actionable requirements for technical teams.
- Strong prioritization skills with the ability to balance business value, customer impact, defects, technical dependencies, and delivery constraints.
- Ability to understand complex software systems and communicate effectively with both technical and non-technical stakeholders.
- Strong analytical and problem-solving skills, including the ability to surface gaps, dependencies, edge cases, and unintended consequences before they reach development.
- Excellent written and verbal communication, including the credibility to hold a position when a stakeholder request conflicts with committed priorities.
- Highly organized with strong attention to detail, documentation, and follow-through.
- Comfortable working in a fast-paced environment with changing priorities and competing stakeholder needs.
- Demonstrated ownership from initial requirement definition through delivery and validation.
- Working knowledge of Jira, Confluence, or comparable Agile/product development tools preferred.
- Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related discipline preferred; equivalent combination of education and relevant professional experience considered.
- 3+ years of experience in Product Ownership, Product Management, Business Analysis, software development, software quality assurance, or a related technology role preferred.
- Demonstrated experience writing user stories, acceptance criteria, business rules, or comparable functional requirements.
- Experience working directly with software development and Quality Assurance teams throughout the development lifecycle.
- Hands-on experience working in an Agile or Scrum environment.
- Experience owning or prioritizing a software development backlog.
- Experience with B2B technology platforms, complex software systems, gaming technology, transaction-based systems, or regulated industries preferred.
- Gaming, HHR, pari-mutuel, or wagering industry experience is a plus but not required.
- This position may require occasional travel to customer locations, Exacta operating markets, industry events, or other Churchill Downs Incorporated locations to support requirements gathering, implementation, and business objectives.
Skills
- Product Backlog Ownership & Prioritization
- Requirements & User Story Development
- Agile Delivery, Quality & Release
- Stakeholder & Business Requirements
- Product & Industry Knowledge
- Jira
- Confluence
Location
- Remote
Work Type
- Full-time
Experience Level
- 3+ years of experience in Product Ownership, Product Management, Business Analysis, software development, software quality assurance, or a related technology role preferred.
Education Level
- Bachelor’s degree in Business, Computer Science, Information Systems, Engineering, or a related discipline preferred; equivalent combination of education and relevant professional experience considered.
About the Company
- At Exacta Systems, we’re not just shaping the future of gaming—we’re redefining it. As a leader in historical horse racing (HHR) technology, we create cutting-edge gaming solutions that power thrilling player experiences nationwide.
- Now part of the Churchill Downs family, we’re backed by a storied legacy of excellence in racing and gaming.
- This new chapter brings exciting opportunities for growth, stability, innovation, and impact.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.