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About the Role
As part of the Event Programming team, this role is responsible for setting up new events and special offers across all Ticketmaster sales channels by manipulating and entering data into the Ticketmaster system using a bespoke programming language and various software applications. The role requires fast and accurate data entry, proficiency with new software, excellent attention to detail, and self-motivation.
Responsibilities
- Utilize bespoke ticketing software to program a variety of ticketing work requests.
- Prepare, create, check and maintain simple to medium complexity events and offers ensuring all work is programmed accurately.
- Work on set ups for small/medium system venues.
- Liaise effectively with internal departments and external clients to make sure all events are set up correctly to meet the client’s needs in a timely manner.
- Work within a team to ensure the Event Programming department works efficiently and maintains a high level of quality and consistency.
- Analyze and organize individual workload employing strong attention to detail.
- Follow rigorous checking procedures and set guidelines for events and offers.
- Become fully conversant with Event Programming processes and bespoke Ticketmaster software packages.
- Perform additional Event Programming or Client Services duties as required.
- Work flexible hours as required.
- Work in a time-pressured environment whilst maintaining a high level of service.
- Provide tiered support to other departments at point of on sale.
- Anticipate problems within event building and plan contingencies and strategies to deal with them.
Requirements
- Computer literate with a strong working knowledge of MS Office, including Excel, Word, and Outlook.
- Proven experience of learning complex software packages.
- Experience working in a data-driven environment, where attention to detail was imperative.
- Experience in a fast-paced environment, working in a target-driven role.
- Ticketmaster systems experience preferable.
Skills
- Fast and accurate data entry speed
- Ability to pick up new software quickly
- Excellent eye for detail
- High level of self-motivation
- Ability to work as part of a close team
- Ability to liaise with other departments
- Excellent time management skills
- Results oriented
- Ability to adapt and reprioritize in a highly pressured working environment
- Organized
- Excellent communication (written and verbal)
- Inter-personal skills
- High level of initiative
- Conscientious
- Competency with numerical data
- Exceptional problem solving ability
- Excellent team building skills
Location
- London, UK
- Manchester, UK
- Glasgow, UK
Work Type
- Full-Time
- 12 month FTC
About the Company
- Ticketmaster is part of Live Nation Entertainment, the world’s largest live entertainment company.
- Ticketmaster’s vision is to connect people around the world to the live events they love.
- Ticketmaster is the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business.
- The company has an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.
- Company values include Reliability, Teamwork, Integrity, and Belonging.
Equal Opportunity
- Working in an inclusive environment and encouraged to bring your whole self to work.
- Support to successfully balance work and homelife.
- Encouragement to develop professional and personal aspirations, enjoy new experiences, and learn from talented colleagues.
- Talent is what matters; applications are encouraged from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities.