German Speaking Travel Support Advisor - Work In Sofia, Bulgaria
Mercier Consultancy Group · BE, DE
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About the Role
We are seeking a motivated professional for a German Speaking Travel Support Advisor position in Bulgaria, supporting an international travel partner. This role offers an opportunity to build a career in a vibrant environment focused on customer satisfaction and travel excellence.
Responsibilities
- Manage travel inquiries and reservations, ensuring a seamless experience for clients.
- Provide expert guidance on flight, hotel, and vehicle rental bookings.
- Address specific travel constraints.
- Resolve complex scheduling issues and travel disruptions.
- Act as a primary point of contact, delivering high-quality support.
- Maintain detailed customer records and travel documentation.
- Collaborate with global teams to ensure consistent service delivery.
- Utilize internal booking systems to optimize travel itineraries and maximize cost-efficiency.
Requirements
- Native or fluent German (spoken and written) is mandatory.
- Strong proficiency in English.
- Excellent communication skills.
- Passion for the travel industry.
- Previous experience in customer service, hospitality, or travel-related sectors is highly advantageous.
- Proven ability to navigate multiple software platforms simultaneously.
- A valid EU passport or legal right to work within the European Union.
Skills
- German
- English
- Communication
- Customer Service
- Hospitality
- Travel
- Software Navigation
Location
- Bulgaria
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Salary/Compensations
- Competitive Monthly Salary package
- Attractive Monthly Performance Bonus
Benefits
- Fully Paid Training program
- Comprehensive Health Insurance coverage
- Fully Paid Relocation Package (flight, transfer, hotel)
- Relocation support
- Networking events
About the Company
- Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with world-class organizations.
- A leader in European recruitment, specializing in identifying high-caliber professionals for roles in the global service industry.