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About the Role
Monaco is building an AI-native revenue platform to replace the fragmented GTM stack. This role is a senior RevOps hire with a post-sales focus, responsible for the operational machinery that ensures customers achieve value and for using data to drive retention and expansion strategies in a usage-based business.
Responsibilities
- Own GTM operations end to end for launch operations and post-sales, including onboarding, implementation, sales-to-post-sales handoff, and time-to-value.
- Optimize customer onboarding processes by identifying and resolving bottlenecks to improve activation and usage.
- Develop playbooks based on common success factors among top customers.
- Drive usage-based revenue growth by modeling consumption, identifying expansion and at-risk signals, and implementing proactive strategies.
- Lead post-sales analytics, analyzing activation, usage, customer health, expansion, churn, and FDAE productivity to inform decisions.
- Collaborate with launch, FDAE, and CX leaders on operational projects and ensure their successful completion.
- Manage leadership-level reporting and planning for retention, expansion, and net revenue.
- Proactively identify issues in data, provide insights, and recommend solutions to leadership.
Requirements
- 2 - 4 years at a top-tier investment bank, management consulting, PE, or VC.
- 2+ years in a GTM, RevOps, or BizOps role at an early-stage startup.
- Fluent in SQL and spreadsheets.
- Comfortable building models from scratch.
- Ability to explain analytical findings concisely to sales leaders.
- Strong understanding of customer success drivers or analytical ability to identify them quickly.
- Ability to thrive with autonomy in a high-velocity environment with shifting priorities.
Skills
- SQL
- Spreadsheets
- Data modeling
- GTM operations
- RevOps
- BizOps
- Post-sales operations
- Customer onboarding
- Implementation
- Customer health scoring
- Renewals
- Usage-based pricing models
- B2B startup experience
- Playbook development
- Reporting
- Analytics
Location
- Remote
Work Type
- Full-time
Experience Level
- Senior
About the Company
- Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack with a single unified system.
- Launched publicly in Feb 2026 and has grown to 65 people.
- Achieved strong early product-market fit with millions in ARR within months of launch.
- Raised $85M in Series B funding from Founders Fund, Benchmark, and Human Capital.
- Founders previously led teams at Brex, Apollo, and Clari.
- Operates with high autonomy and a high pace, aiming to reinvent enterprise software categories.