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About the Role
CVS Health is seeking a Functional & Technical Expert for the Varicent Sales Performance Management (SPM) platform to join our Human Resources Technology team. This role will support Compensation business operations by providing optimal and scalable technology solutions, collaborating with HR Shared Services and HR Technology teams to ensure solutions meet the needs of Total Rewards and Human Resources business partners.
Responsibilities
- Collaborate with business and technical partners to support the Compensation functional area for Sales Incentives, including global priorities and roadmaps.
- Work closely with business leaders and stakeholders to develop vision, goals, and roadmap for the Product.
- Understand business needs and evaluate Varicent capabilities through research and testing.
- Gather requirements, optimize business processes, perform fit-gap analysis, functional design, configuration, and testing, creating necessary documentation at each stage.
- Lead the translation of business requirements to technical solutions and create appropriate timelines, encouraging product innovation.
- Lead the design, development, and maintenance of the Varicent SPM platform, ensuring scalability, reliability, and alignment with business objectives.
- Configure, customize, and develop Varicent enhancements, including calculations, workflows, incentives, rules, and compensation plan components.
- Design, build, and maintain complex Varicent reports, dashboards, analytics, and audit capabilities.
- Perform and support user acceptance testing, creating necessary documentation including test plans, test scenarios, test cases, and test results.
- Ensure up-to-date documentation, necessary approvals, and artifacts are documented and maintained in tracking tools.
- Maintain a clear and up-to-date list of key deliverables and timelines, developing plans to achieve targets and proactively communicating progress.
- Ensure timely delivery of Varicent enhancements, project requests, and defects with optimal and scalable solutions.
- Ensure the delivered product meets or exceeds business needs and objectives.
- Collaborate with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations.
- Integrate relevant data and information, applying findings to positively impact strategy and share key insights and actions.
- Challenge partners to think differently regarding business processes and operational issues, acting as a thought partner and modeling creative problem solving.
- Evaluate emerging technologies and recommend enhancements to improve platform performance, maintainability, automation, and user experience.
- Maintain awareness of new and planned Varicent functionality, engaging with the vendor to prepare and communicate changes.
- Actively participate in vendor releases, engaging with the release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities.
- Support regression testing and guide regression testing teams.
- Provide strategic direction and guidance to product team and shared services teams, with accountability for mentoring and developing team members.
Requirements
- 8+ years' experience in a Varicent Functional or Technical Lead role.
- 8+ years' experience configuring and debugging Business Processes and building solutions in Varicent SPM platforms.
- 8+ years' experience working with business to gather requirements, perform fit gap analysis, design solutions, create functional designs, configuring SaaS applications, performing user acceptance testing, and maintaining the health of the product.
- 5+ years Varicent SPM platform experience, including calculations, workflows, and configuration.
- 5+ years of experience configuring and building integrations between Varicent and enterprise systems.
- 5+ years' experience generating Varicent reports for analysis, data auditing, and supporting requests from various business teams.
- 4+ years of experience with Varicent integration architecture and design patterns.
- Experience supporting HR systems for large organizations with non-exempt employees.
- Experience supporting international employees.
- Ability to lead a team in a matrix organization while managing multiple priorities.
- Working in a Product Model with product ownership experience with accountability to the health of the product.
- Strong organizational, analytical, time management, and problem-solving skills.
- The ability to develop and sustain relationships with business partners and stakeholders, including working with business partners to optimize their business processes.
- A strong customer service orientation.
- Excellent written and verbal communication skills.
- A strong work ethic, a self-starter mentality, and the ability to be highly productive in a dynamic, collaborative environment.
- Experience with Project Management, Change Management and Communications.
Skills
- Varicent Sales Performance Management (SPM)
- Varicent SPM platform
- Varicent integration architecture
- SaaS application configuration
- Business Process optimization
- Fit-gap analysis
- Functional design
- User acceptance testing
- Report generation
- Data auditing
- Project Management
- Change Management
- Communications
Location
- Remote
Work Type
- Full-time
Experience Level
- 8+ years
Education Level
- Bachelor’s Degree
Salary/Compensations
- $106,605.00 - $284,280.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- CVS Health bonus
- Commission or short-term incentive program
- Equity award program
About the Company
- CVS Health is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience.
- Colleagues are passionate, innovative, accountable, and prioritize safety and quality.
- The company aims to simplify health care one person, one family, and one community at a time.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.