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About the Role
The Digital Retail Digital Payments and Move Money team builds key experiences for clients, focusing on making it easy for clients to move assets into, between, and out of Schwab. This Senior Product Manager role will lead across Transfers & Pay functions, crafting the future of money movement at Schwab and driving product discovery for critical, high-volume transfer and pay experiences across web and mobile channels.
Responsibilities
- Manage bugs, provide clear acceptance criteria and user stories, and drive closure of dependencies with high-performing scrum teams.
- Lead product discovery for assigned products, collaborating with Design partners for experience enhancements.
- Develop an understanding of complex backend integrations to build high-quality client experiences.
- Frame problems and opportunities to influence strategic roadmaps and gain alignment across leadership and cross-functional teams.
- Support the development and execution of product strategy and roadmaps for assigned digital capabilities.
- Facilitate PI planning across teams, maintenance, and stakeholder reviews.
- Own and manage digital products and/or enterprise capabilities in an Agile delivery environment.
- Drive analysis and insights using external and internal resources to understand problems and develop solutions through research and iterative design.
- Utilize AI to accelerate and simplify internal processes.
- Lead cross-team product and planning activities to ensure roadmap alignment with business objectives and regulatory deliverables.
- Influence alignment across partner teams as needed.
- Actively contribute to high-performing teams and support team members and activities across all existing Product Managers.
- Apply subject matter expertise to drive value-added client experience impacts for critical functions.
Requirements
- Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.
- 5+ years of strong product management and/or program management experience with demonstrated ability to develop and implement product strategies and deliver high priority initiatives.
- Product management experience in financial services.
- A passion for digital innovation and commitment to superb client experience.
- Superior communication skills, ability to communicate complex messages and trade-offs and tell a compelling story.
- Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology.
- Effective relationship builder – ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
- Strong Process Management discipline with a keen understanding of how to implement process practices.
- Strong analytical and creative problem-solving skills.
- Highly developed understanding or program management across multiple businesses.
Skills
- Asset Transfer & Money Movement
- Product Planning & Roadmaps
- Product Management
- Product Discovery
- Product Development Tools (Jira, Confluence, Rally, GitHub)
- Cross Team Planning & Alignment
- Team Building
- Subject Matter Expertise in Move Money and Payments
- Schwab's integrated ecosystem
- Cross functional and Stakeholder knowledge
Location
- On site in the specified location(s)
Work Type
- Full-time
- On site
Experience Level
- Senior
- 5+ years
Education Level
- Bachelor's degree
- Post graduate degree (preferred)
Salary/Compensations
- Bonus or incentive opportunities
About the Company
- At Schwab, you’re empowered to make an impact on your career.
- Innovative thought meets creative problem solving, helping to challenge the status quo and transform the finance industry together.
- Charles Schwab's Digital Retail Digital Payments and Move Money team builds key experiences for clients and strives to continue to make it easier for clients to get funds where they want.
- Our motto is “Make It Easy”, so we focus on delivering best-in-class experiences for clients that make moving assets into, between, and out of Schwab as simple and intuitive as possible.
- We collaborate across user experience, product, client service, operations and technology teams across the enterprise to build products clients love.
- We are on a journey to build the future of financial services.
- We help our clients and advisors plan for and build towards their financial goals and they are passionate about the tools and experiences we provide.