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About the Role
The Digital Retail Digital Payments and Move Money team builds key client experiences to make moving assets into, between, and out of Schwab as simple and intuitive as possible. We are looking for an experienced Product Manager / Business Analyst to drive cross-team development for a multi-year journey to modernize our Money Movement infrastructure. This role will lead integration into our backend systems and drive requirements across experiences to support Digital development.
Responsibilities
- Identify, document, and align multiple stakeholders on key elements of the Digital experience.
- Define, analyze, and deliver solutions to business problems working closely with a cross-functional team.
- Identify, mitigate, and escalate issues related to delivery (scope and timeline changes) or legal, compliance, and fraud risks.
- Build partnerships across teams in product, design, technology, operations, compliance, risk, and client facing organizations to foster collaborative problem solving and alignment of digital solutions.
- Manage multiple tasks and take direction from one or more high performing Product Managers, supporting activities across Digital experiences.
- Document product requirements and processes for technology and product teams.
- Understand technical architecture specifically as it relates to digital experience changes and work confidently with architects and development teams.
Requirements
- Bachelor's degree
- 5 + years Business Analyst experience with demonstrated ability to develop and implement product requirements supporting strategic programs
- Financial Services industry experience
- A passion for digital innovation and commitment to superb client experience
- Ability to understand complex technical architecture and translate into requirements for Digital experience and backend integration changes
- Strong communication skills, ability to communicate complex messages and trade-offs and tell a compelling story
- Experience working in a collaborative multi-disciplinary team within an interactive process and an Agile development methodology
- Effective relationship builder – ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types
- Strong Process Management discipline with a keen understanding of how to implement process practices
- Strong analytical and creative problem-solving skills
- Developed understanding of program management across multiple businesses
- Post graduate degree is a plus
- Knowledge of Schwab money movement processes and experiences
Skills
- Product Management
- Business Analysis
- Risk Management
- Product Development Tools (Jira, Confluence, Rally, GitHub, AI tools)
- Cross Functional Stakeholder Management
- Versatile Contributor
- Documentation
- Technical Acumen
- Scaled Agile Framework (SAFe)
Location
- On site in the specified location(s)
Work Type
- Full-time
Experience Level
- 5+ years Business Analyst experience
Education Level
- Bachelor's degree
- Post graduate degree is a plus
Salary/Compensations
- In addition to the salary range, this role is eligible for bonus or incentive opportunities.
About the Company
- At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.
- Charles Schwab's Digital Retail Digital Payments and Move Money team builds key experiences for clients and strives to continue to make it easier for clients to get funds where they want. Our motto is “Make It Easy”, so we focus on delivering best-in-class experiences for clients that make moving assets into, between, and out of Schwab as simple and intuitive as possible. We collaborate across user experience, product, client service, operations and technology teams across the enterprise to build products clients love.
Equal Opportunity
- Applicants must be currently authorized to work in the United States on a full-time basis without employer sponsorship.