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About the Role

This temporary Store Manager position at Roosevelt Field will provide leadership coverage for an approximately five-month leave of absence, beginning in December 2026. The role serves as the commercial and cultural leader of the boutique, accountable for business performance, client experiences, operational excellence, and team leadership, ensuring continuity throughout the assignment.

Responsibilities

Lead overall store performance, achieving sales, profitability, productivity, client development, and operational objectives.
Execute store-specific business strategies in partnership with Regional Leadership.
Analyze KPIs, traffic, inventory performance, client trends, and market opportunities to identify actions that drive results.
Drive performance across sales, conversion, UPT, CRM capture, productivity, repurchase rate, and inventory productivity.
Manage store expenses, payroll, and scheduling while maximizing productivity and profitability.
Maintain strong business continuity throughout the temporary leadership assignment.
Champion the Moncler Client Promise and ensure the team consistently delivers exceptional, personalized luxury experiences.
Maintain a highly visible presence on the sales floor through Client Experience Management, coaching in the moment and engaging directly with clients and VICs.
Build a strong culture of clienteling, networking, CRM excellence, and long-term relationship development.
Partner with Client Relations and cross-functional teams to execute events and activations.
Resolve escalated client situations with professionalism, empathy, sound judgment, and a commitment to protecting the relationship.
Lead, inspire, coach, and develop the store team, fostering a culture of accountability, collaboration, inclusion, and excellence.
Provide stability and continuity for the team throughout the temporary leadership period.
Support recruitment, onboarding, development, and retention of luxury retail talent as needed.
Set clear expectations and provide timely, specific, and actionable feedback through regular coaching and performance conversations.
Continue existing development and succession plans in partnership with Regional Leadership and People & Organization.
Lead engaging daily briefings and team meetings that reinforce business priorities, product knowledge, company values, and recognition.
Ensure consistent execution of company policies, procedures, and standards across scheduling, payroll, inventory, cash handling, shipping and receiving, loss prevention, compliance, and after-sales service.
Partner with Visual Merchandising to maintain exceptional presentation standards that reflect Moncler’s global brand image.
Safeguard company assets through strong operational controls and close partnership with Operations and Asset Protection.
Identify opportunities to improve efficiency, inventory accuracy, productivity, and the overall client experience.
Support product launches, leadership visits, special projects, peak business periods, and regional priorities with exceptional execution.
Build and maintain a strong partnership with department store leadership and key stakeholders.
Navigate the leased department store environment effectively, balancing Moncler standards and priorities with applicable host-store policies, procedures, and operational requirements.
Partner with department store leadership to identify opportunities to drive traffic, client engagement, visibility, and commercial performance.

Requirements

Demonstrated ability to step into an established team, quickly build credibility, and provide effective leadership and business continuity.
Strong commercial acumen with the ability to interpret KPIs, financial information, and client insights to drive results.
Expertise in luxury client experience, clienteling, CRM, and relationship development.
Demonstrated ability to lead, coach, and develop high-performing teams while fostering accountability and inclusion.
Strong operational judgment across inventory, compliance, asset protection, payroll, and scheduling.
Excellent communication, collaboration, and problem-solving skills.
Adaptable, hands-on, and results-oriented, with the ability to quickly integrate into an established business and team.
Proficiency in Microsoft Office Suite, POS, CRM, inventory management, and other retail technology systems.
Ability to work a flexible retail schedule, including evenings, weekends, holidays, and peak business periods.
Ability to commit to the anticipated duration of the temporary assignment.
The Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability unless undue hardship would result.

Skills

Luxury client experience
Clienteling
CRM
Relationship development
Microsoft Office Suite
POS systems
CRM systems
Inventory management systems
Retail technology systems

Location

Roosevelt Field

Work Type

Temporary
Full-time

Experience Level

Minimum of five years of progressive luxury retail leadership experience, including experience managing a high-volume store or comparable business.
Prior Store Manager, Acting Store Manager, Assistant Store Manager, or comparable leadership experience strongly preferred.

Education Level

Bachelor’s degree preferred; relevant experience accepted in lieu of a degree.

Salary/Compensations

$105,000 - $125,000 annually

Benefits

Quarterly bonus
Medical coverage
Dental coverage
Vision coverage
Short-term disability
Long-term disability
Paid parental leave
Seven paid holidays
Up to 120 hours of accrued paid vacation
Four personal days
Two community service days
Employee discounts
Retirement plan with an employer contribution

About the Company

We are Moncler. The brand of extraordinary.
At the intersection of luxury, culture, and performance, Moncler creates elevated products and experiences that inspire our clients and redefine modern luxury.
Guided by our purpose, to unleash the extraordinary in everybody, and our core values, Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow, we bring passion, creativity, and excellence to everything we do.
Joining Moncler means being part of a dynamic retail environment where style, service, and human connection come together, and where you have the opportunity to grow, contribute, and make an impact.

Equal Opportunity

Moncler Group is proud to be an Equal Opportunity Employer committed to fostering an inclusive workplace where all voices are valued and respected.