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About the Role
We are looking for an IT/OT Specialist to build and maintain the systems that keep our lab and corporate technology running reliably, securely, and connected. The role spans information technology and operational technology in roughly equal measure, ensuring seamless operation from scientific instruments to the cloud data platform.
Responsibilities
- Support the network and connectivity needs of lab instrumentation and automation equipment.
- Integrate devices onto secure, segmented networks.
- Partner with the Platform/Automation team and Cloud Architect to troubleshoot connectivity and data-flow issues.
- Maintain an inventory of connected lab devices, their configurations, and their support/service status.
- Define and implement basic OT security practices in coordination with IT security.
- Support integration of new instrumentation as the platform scales.
- Own and maintain the equipment register, tracking owner, location, readiness, and service/calibration status.
- Follow lab safety and access protocols when working in or near BSL-2+ lab areas.
- Support day-to-day IT operations including user accounts, identity and access management, and endpoint provisioning.
- Support maintenance of core infrastructure: networking, servers, cloud accounts, backups, and security tooling.
- Support implementation and enforcement of IT security practices.
- Support onboarding/offboarding for a growing, multi-site team.
- Support evaluation, deployment, and maintenance of software tools.
- Maintain documentation for IT systems, configurations, and processes.
- Provide on-call support for critical IT/OT issues, including lab-impacting outages outside normal business hours.
Requirements
- 3 to 6 years in IT infrastructure, systems administration or a related role.
- Experience with OT experience with industrial or lab device networking, or hardware integration.
- Solid grounding in networking, identity and access management, and endpoint management.
- Experience working in an environment where processes were still being built.
- Comfortable operating in a build-as-you-go environment.
- Skilled in troubleshooting and resolving technical issues.
- Ability to hold technical conversations about system design.
- Ability to explain technical issues to non-technical personnel.
- Willing and able to work on-site consistently.
- Willing and able to be physically present for hands-on troubleshooting.
- Experience in a life sciences, biotech or lab environment is a plus.
- Familiarity with LIMS, instrument data systems or lab networks is a plus.
Skills
- Network support
- Endpoint management
- Identity and access management
- Infrastructure maintenance
- OT security practices
- IT security practices
- Troubleshooting
- System design communication
- Documentation
Location
- San Francisco, CA
- Brisbane, CA
Work Type
- Full-time
- On-site
Experience Level
- 3-6 years
About the Company
- Drug discovery has a translation problem: more than 95% of drugs that succeed in animal models fail in humans.
- Building the alternative: human-first drug discovery, powered by organoids and AI, running on real human biology from the very first experiment.
- Platform is 87% concordant with clinical patient data - a vast improvement over the 3% translational success rate of animals.
- Demonstrated ability to model immunotoxicology, immunogen stimulation, and two autoimmune diseases.
- Numerous pharma partners including 3 Fortune 500 companies are already using the platform.
- Raised ~$30M from AIX Ventures, Marc Benioff, Jeff Dean, and Y Combinator.
- Regulatory tailwinds continue to get stronger with the FDA Modernization Act 3.0 and the FDA's March 2026 validation framework.
- Opportunity to build the first scaled engine for generating real human biological data and fundamentally change how medicines are discovered.
Equal Opportunity
- Parallel Bio is an equal opportunity employer committed to fostering an inclusive and respectful workplace.
- We encourage applications from individuals of all backgrounds, regardless of age, gender, ethnicity, religion, disability, or sexual orientation.