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About the Role
Design, develop, and operationalize an end-to-end Technology Portfolio Business Continuity capability, including refreshing plans, maintaining Business Impact Analysis, building recovery and exercising practices, and ensuring the organization can prepare for, respond to, and recover from disruptions.
Responsibilities
- Develop the lifecycle of the Technology Portfolio BCP and supporting BIAs, aligned to ISO 22301:2019 and the NIST CSF 2.0 Respond & Recover functions.
- Design and deliver our annual exercise program, including at least one recovery exercise for Tier 1 systems and tabletop scenarios (including cyber-driven disruption).
- Maintain updated BCP/BIAs and ensure plans reflect current ownership, applications and dependencies.
- Lead third-party BCP assurance across critical vendors (ServiceNow, Microsoft, 8x8, AlayaCare, Workday, key infra and SOC partners).
- Provide assurance evidence and reporting to IT Execs and internal/external auditors.
- Build resilience capability through training, induction and exercise debriefs.
Requirements
- 5+ years' experience in business continuity and operational resilience in complex, multi-site organisations — NFP, regulated or critical-services experience highly regarded.
- Demonstrated experience leading BIAs, BCP development, scenario testing and crisis exercises.
- Strong working knowledge of ISO 22301, NIST CSF 2.0, and integration between BC, DR, IR and Crisis Management.
- Experience embedding continuity into change initiatives, vendor management and third-party risk programs.
- Confident communicator able to engage frontline teams through to ELT and Board.
- Familiarity with BC tooling.
- Comfortable in fast-paced, change-heavy environments — pragmatic, action-oriented, and accountable.
- Must undertake a national police history check, qualifications, and referee checks.
- Must have a clearance to work with children/vulnerable people.
Skills
- ISO 22301
- NIST CSF 2.0
- Business Continuity
- Operational Resilience
- Crisis Management
- Vendor Management
- Third-party Risk Management
- Automation
- AI-assisted tooling
- Integrated data
Location
- Sydney, NSW 2000
Work Type
- 12-month Max Term Contract
- Work from Home Options
Experience Level
- 5+ years
Education Level
- Tertiary qualifications in IT, Risk, Business or related discipline.
- Highly desirable: MBCI/CBCI, ISO 22301 Lead Implementer, CBCP (DRII), CISM, CRISC or ITIL v4.
Salary/Compensations
- Starting from $140,000 + Super + NFP Salary Packaging Benefits
Benefits
- Not-for-profit salary packaging, reducing your tax
- Free external, confidential counselling and access to chaplaincy support
- Volunteering opportunities
- Opportunity to purchase additional annual leave
- Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
About the Company
- Mission Australia is determined to end homelessness and ensure people in need can thrive.
- United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country.
- Together we’re building hope and possibility for all.
- Innovative and inclusive culture.
- Prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
Equal Opportunity
- We are committed to creating a diverse and inclusive working environment.
- We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
- We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.