Service Planning in the Payment and Shipping Sectors - Rakuma Business Department (Rakuma) (C&M)
Rakuten · JP
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About the Role
Rakuma aims to create an environment where users can buy and sell with confidence by expanding its ecosystem assets and enhancing services. In this role, you will focus on driving product initiatives in the payment and shipping domains while also engaging in cross-functional corporate planning tasks. We are seeking candidates who wish to chart a broad career path while driving Rakuma’s growth.
Responsibilities
- Analysis and aggregation of payment and shipping metrics (30%)
- Planning and execution of new payment and shipping initiatives (30%)
- Negotiations with internal and external stakeholders regarding the above (20%)
- Planning operations for campaigns and other initiatives (20%)
- Lead initiatives to enhance the user experience and maximize profits, including functional improvements and data analysis in the payment and shipping domains.
- Develop strategies that leverage the strengths of the Rakuten ecosystem while coordinating with internal and external stakeholders.
Requirements
- Ability to identify issues based on logical thinking and use data to guide solutions.
- Comfortable working with numbers and practical experience in data compilation and analysis using tools such as Excel.
- Proactively identify issues, make proposals, and take the lead in driving projects from planning through execution.
- Strong communication skills to engage diverse stakeholders and facilitate smooth coordination and project advancement.
- Experience in data extraction and analysis using SQL (candidates without professional experience are welcome as long as they are eager to learn).
- Practical experience in marketing or business development for web services or e-commerce sites.
- Experience in planning and managing campaigns.
Skills
- Data analysis
- Excel
- SQL
- Marketing
- Business development
- Campaign management
- Communication
Location
- Tokyo
Work Type
- Part-time
Experience Level
- Mid-career hire
Education Level
- University graduate or higher earned in an English-speaking country
Benefits
- Rakuten Points
- Rakuten Pay
About the Company
- Rakuten Rakuma was established in 2012, during the early days of the flea market app industry.
- Rakuma enjoys particularly strong support among younger users (ages 10-30) and plays a key role in acquiring new Rakuten members.
- By leveraging the assets of the Rakuten ecosystem, Rakuma continues to pursue a safe and secure transaction experience.