Switch/Recept at F. M. Howell & Company | Elmira, NY, US | Rezi

Switch/Recept at F. M. Howell & Company

Switch/Recept

F. M. Howell & Company · Elmira, NY, US

Today

Switch/Recept

F. M. Howell & Company · Elmira, NY, US

2 hours ago
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About the Role

Serve as the initial communications point for the company, handling multi-line phone systems, greeting visitors, and performing data entry.

Responsibilities

  • Respond to inquiries via telephone and in person from guests, vendors, and employees.
  • Answer, screen, and transfer telephone calls.
  • Greet and attend to visitors.
  • Respond to general inquiries from the public and customers.
  • Perform accurate and timely data entry.
  • Undertake occasional projects.
  • Understand and code Accounts Payable.

Requirements

  • Ability to work both independently and in a team.
  • Excellent organizational skills, problem-solving abilities, accuracy, and attention to detail.
  • Strong communication skills, ability to manage multiple priorities, and resourcefulness.
  • Professional appearance and courteous demeanor.
  • Patience and ability to provide information, handle customer questions, and direct individuals.
  • Ability to multitask, including answering phones, interacting with clients, visitors, and employees, and performing clerical duties.
  • Work in a safe and efficient manner.
  • Experience with Microsoft Word and Excel.

Skills

  • Multi-line phone system operation
  • Data entry
  • Typing
  • Microsoft Word
  • Microsoft Excel

Location

  • Office environment

Work Type

  • Full-time
  • Onsite

Experience Level

  • Three years of experience in an office reception setting

Education Level

  • High school diploma or equivalency
  • Two-year office technology or secretarial sciences degree is a plus

About the Company

  • This job operates in a professional office environment.
  • This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • This is largely a sedentary role; however, some filing is required.
  • This would require the ability to lift files, up to twenty pounds, open filing cabinets and bend or stand as necessary.