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About the Role
We are seeking a ServiceNow Architect to lead the design, governance, and long-term evolution of our ServiceNow platform across ITSM, ITOM, HRSD, CSM, SecOps, and custom applications. The role combines deep platform mastery with enterprise architecture judgment, driving standards for data, integration, security, and customization that keep the platform scalable, maintainable, and aligned with business priorities. The ideal candidate has architected ServiceNow at enterprise scale, can confidently shape multi-year roadmaps, and brings strong influence across engineering, business, and executive stakeholders.
Responsibilities
- Lead the design, governance, and long-term evolution of the ServiceNow platform.
- Drive standards for data, integration, security, and customization.
- Shape multi-year roadmaps for the ServiceNow platform.
- Influence engineering, business, and executive stakeholders.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
- Eight or more years of ServiceNow experience, with significant time in architecture or technical leadership roles.
- Deep expertise across multiple ServiceNow modules.
- Strong understanding of the ServiceNow data model, scripting, scoped apps, and platform internals.
- Hands-on experience with IntegrationHub, REST APIs, and complex integration scenarios.
- Experience designing CMDB, discovery, and service mapping implementations.
- Strong understanding of platform security, ACLs, and role design at scale.
- Experience leading major upgrades and release planning.
- Excellent communication and stakeholder management skills.
- ServiceNow CTA, CIS, or CSA certifications.
- ServiceNow Certified Technical Architect (CTA) credential.
- Experience with Now Assist, GenAI Controller, or AI-driven ServiceNow features.
- Exposure to multi-instance, multi-region ServiceNow deployments.
- Experience integrating ServiceNow with major SaaS platforms (Workday, Salesforce, SAP).
- Familiarity with HAM Pro, SAM Pro, or App Engine Studio.
Skills
- ServiceNow platform mastery
- Enterprise architecture
- Data standards
- Integration standards
- Security standards
- Customization standards
- Platform scalability
- Platform maintainability
- Business alignment
- Roadmap development
- Stakeholder influence
- ITSM
- ITOM
- HRSD
- CSM
- SecOps
- Custom applications
- ServiceNow data model
- ServiceNow scripting
- ServiceNow scoped apps
- ServiceNow platform internals
- IntegrationHub
- REST APIs
- CMDB design
- ServiceNow discovery
- ServiceNow service mapping
- Platform security
- ACLs
- Role design
- Major upgrades
- Release planning
- Communication
- Stakeholder management
- Now Assist
- GenAI Controller
- AI-driven ServiceNow features
- Multi-instance deployments
- Multi-region deployments
- Workday integration
- Salesforce integration
- SAP integration
- HAM Pro
- SAM Pro
- App Engine Studio
Location
- 100% Remote (U.S.)
Work Type
- Full-time
- Direct W2
Experience Level
- 6+ years
- Eight or more years of ServiceNow experience
Education Level
- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
Salary/Compensations
- $165,000–$185,000 Annually
About the Company
- Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States.
- This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential.
Equal Opportunity
- Bright Vision Technologies is an Equal Opportunity Employer.
- Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws.
- This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.
- BV Teck expressly prohibits any form of workplace harassment or discrimination.
- Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.